PT 2024.3 NEW issue MIDI LATENCY

[weezul]

Also having tragic problems with MIDI in 2024.3.

I'm building a very large session as a backing track, with hundreds of tracks. I record in new layers of backing tracks, which go into folders per song. Usually there is no latency, and notes record where I play them.

Since 2024.3, there's latency if I record through the folder. If I bypass the folder, set output to direct output, the sound is correct when I play in, but on playback the notes are way way off.

Also have problems as others mentioned with loopable instruments, for instance NI Cuba , and using the loops in that. Not a chance. Have to bounce to audio and repair.

Unfortunately I let my support plan lapse so won't be trying 2024.3.1. I thought it was just me and my large session, but yeah.

[Shefi]

Originally Posted by tope d

Few cases has been associated to the case already and this is already being investigated on. For those who've just started up a support case, please feel free to post your case number here so we can tag them as well. Thanks!

Shefi case # 04794967

[skylar_battles]

weezul is correct though. I'm also having issues with "loopable instruments"...

With Arturia CMI for example, which plays sequences that are synced to the DAW clock, if I use clip looping for a simple whole note that should play the full sequence, only the first loop works. This is a big problem as well!

It seems like the only workaround for MIDI printing incorrectly is turning off delay compensation while recording MIDI which is not really a workaround...

[strawb]

Originally Posted by tope d

Few cases has been associated to the case already and this is already being investigated on. For those who've just started up a support case, please feel free to post your case number here so we can tag them as well. Thanks!

midi latency with ANY plugins [Case : 04772336]

[tope d]

Originally Posted by paul_g

@Tope


Just received this email for my open case:
04797372




"We have not heard from you regarding this case in 10 days. We hope this means your issue has been resolved. Since we haven't heard from you we will no longer monitor this case. You may contact us again if you need help or you may reply to this email within the next 25 days by leaving the subject line as it is and entering your response at the top of the email.

Your feedback is important to us, you may receive a short survey asking you for feedback about this specific case and experience. We thank you for your time."


Actually I did post looking for an update. Mainly to keep the case active and so Sales Force didn't generate these messages.

Hi Paul!

The team have sent an Email with the following questions

I would like to know more about your concern regarding MIDI Issues on latency on the most recent Pro Tools version, along with your plugins from Fab-filter. Kindly answer the specific questions below so that I can gather more information and assess the issue:

1. Can you please provide me the PTX file of your session?

2. Please send me as well the last 4 most recent PT Logs from that session, which you can extract by following the instructions on the article below:

https://avidtech.my.salesforce-sites...o-Tools-System

3. Is the track you are mentioning about a MIDI track with Aux, or an Instrument Track?

4. Kindly provide me the Plugin Name and Version number of the Fab Filter, and the other plugins you put on the specific Insert Channels and Send Channels that were affected by this.

5. Lastly, please send me a video recording showing the issue.

I will wait for your responses.


Can you try accessing the case through the support portal to respond? Do you have another Email address you'd like to include on the case? Feel free to PM me

[tope d]

Originally Posted by strawb

midi latency with ANY plugins [Case : 04772336]

Hi Strawb, I've updated the support case. Have you already tried adjusting your buffersize and still get the same latency?

[strawb]

Originally Posted by tope d

Hi Strawb, I've updated the support case. Have you already tried adjusting your buffersize and still get the same latency?

i've rolled back to 2023.12.1 so i cannot do any testing - thats for the techs at avid to fix

[marianna]

Originally Posted by strawb

i've rolled back to 2023.12.1 so i cannot do any testing - thats for the techs at avid to fix

Hi there...

I responded to your case and have taken it over from King. Since you rolled back... the case is on hold and Tope and I will work with others to pin point this issue and get a bug logged.

Thanks,

Marianna

[marianna]

Originally Posted by skylar_battles

I'm also having issues with "loopable instruments"...

With Arturia CMI for example, which plays sequences that are synced to the DAW clock, if I use clip looping for a simple whole note that should play the full sequence, only the first loop works. This is a big problem as well!

Hi skylar_battles

I decided to create a separate case for the Loopable issue - case 04803090.

I also made note on each case we have open for the Midi latency so the techs can connect the dots. The L2 peeps have also been tagged so we can get their thoughts as we haven't been able to reproduce it and so many of you have rolled back so you can't try it.

Marianna

[indeloon85]

Originally Posted by marianna

Hi skylar_battles

I decided to create a separate case for the Loopable issue - case 04803090.

I also made note on each case we have open for the Midi latency so the techs can connect the dots. The L2 peeps have also been tagged so we can get their thoughts as we haven't been able to reproduce it and so many of you have rolled back so you can't try it.

Marianna

Hi Marianna,
I haven’t created a support case yet but would love to help with further testing since I have the Pro-L2 issue on my end. I’ve been jumping back and forth between 2023.12.1 and 2024.3.1

EDIT - just opened a support case (04803116)