Old PT7HD Licence In iLok Account

[Siegfried Meier]

Hey guys,

We've got this extra HD7 license in our iLok account that we never transferred over. Just purchased an upgrade to 10 (to go from 7-10) and I can't seem to put this on my iLok. I get a "Cannot download license: Pro Tools HD 7.3/7.4 Bundle requires surrender of license(s) on attached iLoks which were not found." error message.

What surrender is it looking for? This was a license we got new with our HD rig back in 2007, I was hoping to be able to use it...

Thanks for any help!
Sig

[Siegfried Meier]

I guess it doesn't matter - you select which version to upgrade in your AVID account when you update the HD10 license.

Thanks!
Sig

[Siegfried Meier]

Hmm I guess it does matter?

It won't let me surrender my HD8 versions on either of my iLok - it seems to only want to surrender HD9? Anyone know what the deal is?

EDIT - I think I got it...