Pro Tools Not Starting After Synthmaster Plugin Installation: Seeking Solutions

[isilrae]

I've been using Pro Tools Intro for a little over a year. A few days ago, I purchased the Synthmaster Everything Bundle and installed all the plugins. However, after installing the plugins, Pro Tools failed to start. I tried deleting and reinstalling Pro Tools, but that didn’t resolve the issue.

Next, I checked the AAX file locations and deleted the Synthmaster files from Pro Tools’ plugin folder. After deleting and reinstalling Pro Tools again, I attempted to open an old project, but it gave the following errors: "Track was dropped because the maximum number of disk tracks was exceeded" and "Could not complete your request because access violation occurred, unable to read location: 0x0000000000000000."

I completely uninstalled all Synthmaster software and reinstalled Pro Tools once more. Now, Pro Tools works, but I can’t use the Synthmaster plugins. What can I do to resolve this?

[junkgear]

It sounds like it is more a plugin issue than a Pro Tools issue.
Make sure you downloaded the full plugin installer and not just the upgrade installer. The upgrade installer does not contain all of the needed files to run the plugins and that would most likely cause issues like you are seeing.

You can also try to clear the plugin cache, which will force PT to rescan all of your plugins. Cache files are located in ‘ Users/Shared/Pro Tools/AAXPlugInCache’

[tope d]

Originally Posted by junkgear

It sounds like it is more a plugin issue than a Pro Tools issue.
Make sure you downloaded the full plugin installer and not just the upgrade installer. The upgrade installer does not contain all of the needed files to run the plugins and that would most likely cause issues like you are seeing.

You can also try to clear the plugin cache, which will force PT to rescan all of your plugins. Cache files are located in ‘ Users/Shared/Pro Tools/AAXPlugInCache’

...same thing I would check

[isilrae]

Followed your recommendation, but it didn’t work. I also tested SynthMaster with FL Studio and Ableton, and it worked without any issues in both. However, I’m still unable to use SynthMaster with Pro Tools. Additionally, I need to clarify something: I was using Pro Tools Studio, but my subscription expired without my knowledge, so it automatically downgraded to Pro Tools Intro. I’ve since renewed my subscription to test the plugin again.