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#1
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Necessary to purchase renewal for support?
My upgrade and support contract is up on March 31st, so I paid the $99 for the Annual Upgrade Plan and see that has been extended through 2017. Are there any cons to not renewing the support piece? I don't use the plugins Avid is tying into the Support renewal and have always gotten equivalent or better support from the DUC as any time I've used Avid's support, so I just don't see the value in spending the extra money.
If at any point in the future I decide I want the support is it still just $99 to add on or is there some sort of support reinstatement fee? |
#2
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Re: Necessary to purchase renewal for support?
There is no reinstatement fee if you let the support plan lapse.
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#3
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Re: Necessary to purchase renewal for support?
Great, thanks for the info!
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