Need help, installing from scratch

[Drum3r]

I have tried to install Pro Tools 7.4 on my desktop but windows keeps saying that there is a problem with the program and shuts it down. I have tried re installing and repairing the program but the same problem still arises, any help would be awesome

[Dism]

Help us Help You - READ THIS Before Posting!

[zedhed]

It's impossible to know what your problem might be with so little information given.

From the link Dism provided, this is what you need to do;


Windows users need to provide a Sandra report

- Please - Use SiSoftware's Sandra Lite application to generate a full system profile:

www.sisoftware.co.uk

Under SiSoftware Sandra, click on "Download & Buy" to download the free Sandra Lite version or purchase other versions. After installing Sandra, click on the 'Hardware' tab and run the 'Computer Overview', then copy and paste into your post here on the DUC.

You can find videos on how to create a Sandra report here (generously provided by DUC member Benoni) : http://duc.avid.com/showthread.php?t=303059

Also, what Audio Interface are you using?