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Old 07-11-2023, 07:00 AM
Starfield Starfield is offline
Join Date: Aug 2012
Location: Germany
Posts: 6
Default AvidPlay offline?

Hello dear community,
I have just noticed on 2 Mac computers that I get an error when entering the Dashboard via the AvidLink in AvidPlay Music Distribution:

"500 Oops, an unexpected error has occurred".

The whole thing happens in the current AvidLink version. Last night I was still showing a client of mine how we will distribute the resulting songs. But now I wanted to upload several titles and I only get this error.

Any ideas?
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Old 07-12-2023, 12:19 AM
nedd nedd is offline
Join Date: Dec 2002
Location: Europe-NL
Posts: 290
Default Re: AvidPlay offline?

I am seeing this already two days. Unbelievable services from Avid.
Worst thing is that there is now support to resolve this, nobody read this from Avid...they just don't care. Shame.

Mac Studio Ultra, OS 13.6.5 MTRX Studio, PT Ultimate 2023.12.1, HDX1, Sync HD, BM Decklink Extreme 4K, Genelec's 9.1.4, Dolby Atmos Renderer, Avid Dock, S1, SoundFlow, Streamdeck
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