003 Rack does not recognize it's own MIDI Ports!

[xx1messxx]

A new question for the board. I was asking the other day about connecting my Roland TD-4sx drums to the 003 Rack. Got a reply from customer support, and they said that the 003 Rack does not recognize MIDI controllers automatically, and that you have to set them up through MIDI Studio Setup. Tried to do that, but in the pulldowns for MIDI Input and MIDI Output, my only option is NONE, and not the MIDI In or the MIDI Outs on the 003 Rack. For some reason, my 003 Rack is not recognizing my MIDI ports. I tried a re-install last night as I saw on another post that re-installing worked for some people, but it did not work for me.

So my question is How can I get my 003 Rack to recognize the MIDI Ports? Is there something I need to do, or a setting I need to adjust? I know once I get over this hurdle that things should fall into place after that. I AM SO CLOSE!!!

Thank you again,

R