Error -9129 when using midi beat clock

[optima]

Hello -

I have been trying to track out my sequences from my Korg Triton Extreme for weeks without luck. After much research and not finding any help, I am going to hope someone here can help.

Here's the problem, I have my triton hooked up to my sony vaio laptop via usb which is running protools 7.4 on a windows vista OS.

My protools system seams to run pretty smoothly until check my triton to receive protools midi beat clock in pro tools. After I turn it on, the triton seams to sync up fine but after about 4-5 seconds of recording I get the -9129 and the recording halts. It seems whenever I do anything with midi this happens. It's very frustrating as I can't get anything from my triton to pt. As soon as I uncheck my triton from the midi beat clock dialog in pt, pt seams to work smoothly again. any solutions to this???

Also, I have a m-audio uno midi 1x1 adapter that I tried using instead of the usb from the triton and I have the same problem.

Thanks, any help would be GREATLY appreciated!

[DigiTechSupt]

Please start with the steps in the General Troubleshooting link below my signature and post a Sandra report per the info in that thread if you're unable to resolve the problem.

[optima]

Hey Sorry about that - I should have checked that out - here is my sandra report. I hope this helps!

SiSoftware Sandra

System
Host Name : TEC-PC
User : Tec
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz
Speed : 1.80GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Internal Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing

System
System : Sony Corporation VGN-FZ140E
Platform Compliance : Intel Centrino Duo Mobile Technology
Mainboard : Sony Corporation VAIO
Bus(es) : PCI PCIe IMB CardBus USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Phoenix Technologies LTD R0050J7
Total Memory : 1.99GB DDR2

Chipset
Model : Sony Mobile PM965/GM965/GL960 Express Processor to DRAM Controller
Front Side Bus Speed : 4x 200MHz (800MHz)
Total Memory : 2GB DDR2
Shared Memory : 8MB
Memory Bus Speed : 2x 333MHz (666MHz)

Video System
Adapter : Mobile Intel(R) 965 Express Chipset Family (PCI, PS 3.0)

Physical Storage Devices
TOSHIBA MK2035GSS 200GB (SATA150, NCQ) : 186GB (C:)
Disk : N/A (D:)
Disk : N/A (E:)
ST3320620AS 320GB (USB) : 298GB (H:)
KORG TRITON Extreme (USB) : N/A (I:)
SONY DVD RW AW-G540A (ATAPI33, DVD+-RW, CD-RW, 2MB Cache) : 108MB (F:)
JV5205A DXM280D (SCSI, SCSI-2, DVD+-R-DL, CD-R, 512kB Cache) : 220MB (G:)

Logical Storage Devices
Recovery : 7GB (NTFS)
Hard Disk (C:) : 179GB (NTFS) @ TOSHIBA MK2035GSS 200GB (SATA150, NCQ)
MIDISPORT Series (F:) : 108MB (CDFS) @ SONY DVD RW AW-G540A (ATAPI33, DVD+-RW, CD-RW, 2MB Cache)
QW08DLXR1 (G:) : 220MB (CDFS) @ JV5205A DXM280D (SCSI, SCSI-2, DVD+-R-DL, CD-R, 512kB Cache)
Removable Drive (D:) : N/A @ Disk
Removable Drive (E:) : N/A @ Disk
GLYPH-320 GB (H:) : 298GB (HFSJ) @ ST3320620AS 320GB (USB)
Removable Drive (I:) : N/A @ KORG TRITON Extreme (USB)

Peripherals
LPC Hub Controller 1 : Sony ICH8M-E (ICH8 Family) LPC Interface Controller
LPC Hub Controller 2 : Sony 82801H (ICH8 Family) SMBus Controller
Audio Device : Sony 82801H (ICH8 Family) HD Audio Controller
Audio Codec : Sigmatel ??? (7662)
Audio Codec : Conexant Systems ??? (2C06)
Serial Port(s) : 1
USB Controller 1 : Sony 82801H (ICH8 Family) USB UHCI #4
USB Controller 2 : Sony 82801H (ICH8 Family) USB UHCI #5
USB Controller 3 : Sony 82801H (ICH8 Family) USB2 EHCI #2
USB Controller 4 : Sony 82801H (ICH8 Family) USB UHCI #1
USB Controller 5 : Sony 82801H (ICH8 Family) USB UHCI #2
USB Controller 6 : Sony 82801H (ICH8 Family) USB UHCI #3
USB Controller 7 : Sony 82801H (ICH8 Family) USB2 EHCI #1
FireWire/1394 Controller 1 : Sony PCIxx12 OHCI IEEE 1394 Host Controller
CardBus/PCMCIA Controller 1 : TI PCIxx12 Cardbus Controller
System SMBus Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : SnagIt 9 Printer (600x600, Colour)
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Amyuni Document Converter 300 (2400x2400, Parallel, Colour)
Printer : Amyuni Document Converter 2.51 (1200x1200, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Canon iP4200 (USB, Colour)
Printer : Adobe PDF Converter (4000x4000, Colour)
Printer : HP PSC 1500 series (600x600, USB, Colour)

Network Services
Network Adapter : Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Wireless Adapter 1 : Intel(R) Wireless WiFi Link 4965AGN (802.11g (ERP), AES-CCMP, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 99%

Operating System(s)
Windows System : Microsoft Windows Vista Home 6.00.6000
Platform Compliance : x86

Windows Experience Index
Current System : 3.4

[DigiTechSupt]

Physical Storage Devices
TOSHIBA MK2035GSS 200GB (SATA150, NCQ) : 186GB (C:)
Disk : N/A (D:)
Disk : N/A (E:)
ST3320620AS 320GB (USB) : 298GB (H:)
KORG TRITON Extreme (USB) : N/A (I:)
SONY DVD RW AW-G540A (ATAPI33, DVD+-RW, CD-RW, 2MB Cache) : 108MB (F:)
JV5205A DXM280D (SCSI, SCSI-2, DVD+-R-DL, CD-R, 512kB Cache) : 220MB (G:)

You need a qualified hard drive for storage, recording and playback of your Pro Tools sessions.

A USB drive is not qualified for use with Pro Tools. You will need either a second internal hard drive or a firewire drive.

[optima]

Thanks for catching that - That drive is a Glyph 320 gig external firewire / usb drive. I didn't realize I had it plugged in via usb but I have switched it with a firewire 400 cable and I'm still having the same exact problem.

Any other ideas?

This is becoming quite frustrating as I am not able to complete or even get halfway through any projects and feel like I've run out of anything to try

[DigiTechSupt]

Which of the General Troubleshooting steps have you done, specifically?

I need to know so we can start narrowing down what the cause of the problem is - every little detail is important about what you have or have not tried yet.

[optima]

Hello DigiTechSupt -

So I've tried to go through everything in detail to make sure I was not doing anything incorrectly and have a list of things that I have done to try and get this issue resolved. So far I am STILL having the same issues. I realized that i forgot to mention that I have problems when trying to record midi as well, it's not just when I try to set the midi beat clock. I get this error ( http://duc.digidesign.com/showthread...idi+beat+clock ) and have those similar problems when trying to record via an instrument track using my Triton Extreme. I am very lucky if I can even record one track without getting these buffer errors.

So here's some of the steps I have done since my first post:

- I switched from using usb to firewire 400 with my Glyph 320gig drive. Since I was previously using a mac I reformatted this drive to NTFS and deleted any digidesign database's or files.

- I've disabled all of my startup processes.

- I've disabled all of my device drivers that are not of use ( that I know of ) including wi-fi and onboard sound.

- Deleted Digidesign Databases folders on all of my hard drives

- Update Pace Drivers to the latest drivers

- Removed any usb / firewire drives that were not needed

- I checked but could not find anything to disable raid in my bios

- I've turned my display to "best performance" disabling everything ( so basically it looks like windows server )

- I've stopped all processes that I don't think I needed.

Still no luck at all

Am I missing something?

Thanks for your help - I hope you have a suggestion to try.

[optima]

any ideas?

[DigiTechSupt]

Do you still have the AKAI attached? If so, does the problem go away if you remove it?

Have you disabled your network card? Are all drives in DMA mode? Did you disable drive indexing? Did you try using the DPC Latency Checker to see if it indicated any problems? Have you set video hardware acceleration to 'none'?