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#1
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HD Omni is no longer detected in Pro Tools. Digitest says Firmware is Missing. Tried to reset the unit via the Setup menu on the front, but that does not appear to be helping. Tried to disconnect/reconnect unit's digilink cable and power cycle. That didn't help. Digitest can't seem to update the firmware because it doesn't know what device it is (says Selected Device Type Unknown). Any suggestions?
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Apple MacBook Pro M4 Max / Sequoia 15.1.1
Pro Tools Ultimate 2024.10.1 / EuControl 2024.10.0.19 / Avid Control App 2024.10.1.371 HD Native Thunderbolt / HD IO + Omni / Avid S1 (x2) Apple iPad Air M2 (Avid Control Master) - Fire HD10 11th Gen (Avid Control Meters) |
#2
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Possible suggestions in the following thread, otherwise you may need to contact support:
https://duc.avid.com/showthread.php?t=416788 best, Jeff |
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