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#1
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M1 Macbook
HDX card 192 Interface PT Ultimate 2022.6.0 I recently upgraded to the M1 Max laptop and life has been much better overall because of it! (does it even have a fan? we may never know) The issue I'm having is when I disconnect the chassis with the HDX card from the MacBook, the MacBook crashes and restarts on its own, showing the 'your computer restarted because of a problem' I just upgraded from an older TB2 Sonnet Echo Express III, using a TB2 to TB3 adapter to an Avid HDX TB3 chassis, and am having the same issue. Is anyone else having this issue? This didn't happen with my previous macbooks. |
#2
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Hi welcome to DUC.
This is a known and documented issue. See https://avid.secure.force.com/pkb/ar...ig-Sur-Support Quote:
Last edited by Darryl Ramm; 07-02-2022 at 06:18 PM. |
#3
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I use a HD Native Thunderbolt core box and have the same issue. It sucks. It seems like they're sunsetting it as of 12/31/22.
To do this before releasing a successor option with thunderbolt makes no sense to me. |
#4
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Same issue here as well. When I inquired with Sonnet earlier this year about it I got this response:
Regrettably yes, this is a known-issue on macOS. macOS does not support disconnecting or powering off an external Thunderbolt chassis during sleep. If you do so, your Mac will kernel panic. This is an issue that persists through newer versions of macOS (Ventura and Sonoma). Sonnet has reported the issue to Apple, and a future macOS update may resolve this issue. We recommend keeping the device connected, or, powering down the computer altogether, then disconnecting after full shutdown. Interestingly, this issue might be limited to M1 machines as we have recently had an M3 MacBook Pro at studio that does not reproduce this issue, so it might be specific to 1st gen Apple Silicon, but don't quote me on that.
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MBP M1 Max | 64 GB | 4TB | macOS Ventura version 13.6.7 [Legacy] Mobile: MBP Retina 2.6 HGz Intel Core i7 w 16 GB 1600 MHz DDR3 running macOS Catalina (10.15.7) w/ Pro Tools Ultimate 2020.12 [Legacy System] Studio: Mac Pro 2 x 2.93 GHz Quad-Core Intel Xeon w 16 GB 1066 MHz DDR3 RAM running OS X 10.8.5 using Pro Tools v10.3.9 & v11.3.2 HDX w/ AVID HD I/O |
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