Pro Tools 2018.4 Hardware Insert Problem

[zion]

The hardware inserts on the Mono channels are not working properly. It has input but no output. The Stereo inserts are working fine. I tried the hardware inserts on Studio One 3 and its working just fine on Mono and Stereo just to confirm the hardware is hook up correctly. Both are on there same rig. I double checked the I/O settings and everything is as it should be. Can someone check this and see if it's working on your system?

[zion]

I went back to 2018.1 and all is good again. I wonder if this is a bug. Can someone try this for me and see if it is working for you?

[albee1952]

Hardware inserts work fine here(both mono and stereo). At first glance, I'd suspect its something in the UA "mixer"(but I have no experience with it). What are you trying to insert? The reason I ask(and no offense is intended) is that often a new/inexperienced user will be jumping thru hoops to get some cheapo hardware inserted when there are a dozen plugins that will do the job as good(or better) without the hassle I dropped $1K or so on a new tt bay with all the associated cables and hardware so I could do hardware inserts, and in the year or so I have had the capability, I have yet to actually use any, beyond testing to make sure it all works

[zion]

Originally Posted by albee1952

Hardware inserts work fine here(both mono and stereo). At first glance, I'd suspect its something in the UA "mixer"(but I have no experience with it). What are you trying to insert? The reason I ask(and no offense is intended) is that often a new/inexperienced user will be jumping thru hoops to get some cheapo hardware inserted when there are a dozen plugins that will do the job as good(or better) without the hassle I dropped $1K or so on a new tt bay with all the associated cables and hardware so I could do hardware inserts, and in the year or so I have had the capability, I have yet to actually use any, beyond testing to make sure it all works

I went back to 2018.1 and all is good again and it works fine are you on 2018.4?

It also works fine on Studio One 3 on the same rig same hardware.

Also I use inserts all the time for out board gear since version 9. I don’t know why all of a sudden it’s not working.

I’m going to trash preferences and reinstall 2018.4 and see what happens.

Though I have tons of plug-ins there are times when I still want to use hardware for certain things.

[zion]

I trashed preferences reinstalled 2018.4 and all is good again. Thanks for verifying it for me. Odd! I think it might have happen when I previously restored preferences. It must have been an old backup.

[albee1952]

Glad you got it sorted

[zion]

Originally Posted by albee1952

Glad you got it sorted

Yeah I panicked in the middle of a project! Thanks Man!