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  #1  
Old 08-04-2021, 05:33 PM
smm723 smm723 is offline
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Join Date: Aug 2021
Location: Melrose United States of America
Posts: 2
Default Eleven Rack with Big Sur 11.5.1

Hello - I am very new here. How is everyone?

I wanted to try and get some help - I am trying to hook up my eleven rack.
The goal is to see how it works with the free download of Pro Tools 2021.

If it works then I'll buy it. BUT first I can't even get Big Sur to see the device is connected. When I go to system preferences I can see the icon "Avid Eleven Rack" (I loaded the driver "Eleven_Rack_Drivers_1.2.14_Mac.dmg") when I click on the icon it reports "device not connected"

I am using a brand new USB 2.0 type B (from back of Eleven Rack) to the back of the monitor on the iMac

There were no problems loading the driver.

Is there something I am not doing or over looking? Any help would be very much appreciated! Thanks!
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  #2  
Old 08-04-2021, 09:37 PM
raypiasecki raypiasecki is offline
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Location: Escondido
Posts: 27
Default Re: Eleven Rack with Big Sur 11.5.1

Hey buddy. My name is Raymond.

I have an Eleven Rack as well. The Eleven Rack has been discontinued as a product as of 6/30/19, however, product support remains until 6/30/34.

On 7/20/21 AVID surprised Eleven Rack owners with a driver update for macOS. Since the support date lasts for a while, I wouldn't be surprised is AVID releases a new driver/editor for new macOS versions, considering all the engineering going on with M1 and new macOS versions for new Pro Tools software.

Some people have reported success using the Eleven Rack drivers on certain versions of Big Sur.

Good Luck!
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  #3  
Old 08-04-2021, 09:54 PM
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JFreak JFreak is offline
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Default Re: Eleven Rack with Big Sur 11.5.1

Hi, welcome to the community.

Latest drivers here.
__________________
Janne
What we do in life, echoes in eternity.
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  #4  
Old 08-05-2021, 05:18 AM
smm723 smm723 is offline
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Default Re: Eleven Rack with Big Sur 11.5.1

Thanks Raymond and JFreak!
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  #5  
Old 12-14-2021, 07:04 PM
lippenator lippenator is offline
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Join Date: Dec 2021
Location: New York City
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Default Re: Eleven Rack with Big Sur 11.5.1

Hello,

I have the same question as @smm723 - I have been using an Eleven Rack with my iMac running High Sierra - everything worked great. I just got a Mac mini with M1 Chip running Big Sur and I get a message when I install the driver that the device is not connected

Any thoughts or help would be appreciated

Wondering if anyone has figured out how to get this to work or do we just have to wait for them to release a driver for 11R on Big Sur ?
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  #6  
Old 12-14-2021, 07:18 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Eleven Rack with Big Sur 11.5.1

Hi Welcome to DUC.

The answer for M1 is easy and should not be a surprise, but folks need to be careful discussing compatibility with say Big Sur or other recent macOS releases without clarifying they are talking about Intel or M1/Arm/Apple Silicon.

There is no support today for Eleven Rack drivers on M1 based systems. None. Nada. Zero. Zilch. Irrespective of macOS release, it will not work on any M1 system.

All Eleven Rack drivers available today are for Intel processors, that won't run on M1. Apps can use Rosetta 2 for compatibility, kernel drivers cannot.

Who knows if Avid will publish M1 drivers for the Eleven Rack, it would be nice if they do, but I'd not hold my breath, and Avid typically does not talk about future releases--wish they would. And remember it's not just a matter of Avid providing recent macOS support. Avid actually has to bundle M1/Arm/Apple Silicon drivers into the bundle along with Intel drivers... and that may involve more than a recompile and a few tweeks, how much work this is involved can vary widely.

The Eleven Rack is very usable as an outboard box to another interface, other recentish threads on DUC discussed lower-cost interfaces with S/PDIF in/out that allow connecting an Eleven Rack digitally.

Last edited by Darryl Ramm; 12-14-2021 at 11:50 PM.
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  #7  
Old 02-06-2022, 07:51 AM
fredmant fredmant is offline
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Default Re: Eleven Rack with Big Sur 11.5.1

Hi all, it's February 6th, 2022. I hadn't used my Eleven Rack for a long time, but decided to fire it up. It wasn't something I was expecting to use (my Axe-Fx II is limitless) so when I upgraded to Big Sur, I didn't even check compatibility. But there's something so cool about the 11 Rack, with it's smaller universe and still excellent sound quality.

Anyway, it does work fine from the Rack itself of course. I haven't tried it in PT yet (I'm 2021.latest), but I wanted to bring up the rack on my Mac with the Eleven Rack Editor so I could revisit my old presets and noodle. It works, it starts. But the screen comes up half blank.

I found a solution, tiresome as it is, but it's okay. Click the Eleven Rack's mac window tab, Select Minimize (it disappears)> then select windows > minimize to uncheck it. Now all the graphics of the Eleven Rack re-appears. It will stay that way until you wander off to check your email or something and then you have to go through it again. But you're just playing guitar, its fine!

When you're picking a pedal to modify. The screen gets it's white blocks again. Click the pedal a 2nd time (after you see the white) and it will reappear. The editor is composed of different blocks and they tend to "lose focus" as software developers might say.

It gets a little hairier if you actually adjust a pedal setting. Lots of white. Not you can't see the pedal in the strip of pedals to click it to get rid of the white. But if you click the footpedal on/off switch on the pedal you'll see the pedal strip again. Then click the pedal on the pedal strip and the rest of the screen comes back.

Yes. It's not great. But . . .

Hope that helps the Big Sur folks.

Last edited by fredmant; 02-06-2022 at 07:51 AM. Reason: add pictures
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  #8  
Old 04-19-2022, 01:53 AM
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maxcarola maxcarola is offline
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Join Date: Dec 2009
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Default Re: Eleven Rack with Big Sur 11.5.1

I am trying to use Avid Eleven Rack on Monterey but, even if Eleven rack is visible as USB device, there is no way to make the system see it as an audio interface.

Also I installed again the Eleven Rack Editor but the only thing I get is a CRASH.
Here is the report if someone at Avid can fix the problem.

It's quite frustrating...

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Eleven Rack Editor [5824]
Path: /Applications/Eleven Rack Editor.app/Contents/MacOS/Eleven Rack Editor
Identifier: com.avid.ElevenRackEditor
Version: 1.0.0.99 (1.0.0d99)
Build Info: Unknown-100099~99
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-04-19 10:52:56.7458 +0200
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Anonymous UUID: C5555758-E79C-3560-1E2B-09DC1D61F4D1


Time Awake Since Boot: 350 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [5824]

VM Region Info: 0 is not in any region. Bytes before following region: 4366229504
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 1043f6000-1044b2000 [ 752K] r-x/rwx SM=COW ...n Rack Editor

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x0 ???
1 <translation info unavailable> 0x10477f68c ???
2 dyld 0x20482ab49 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::Ru ntimeState&) const + 182
3 dyld 0x2048510ff invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnosti cs&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 129
4 dyld 0x204848893 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 566
5 dyld 0x204817d91 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 129
6 dyld 0x20484861b dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 179
7 dyld 0x204850b30 dyld3::MachOAnalyzer::forEachInitializerPointerSec tion(Diagnostics&, void (unsigned int, unsigned int, unsigned char const*, bool&) block_pointer) const + 118
8 dyld 0x204850da2 dyld3::MachOAnalyzer::forEachInitializer(Diagnosti cs&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 386
9 dyld 0x20482aa7c dyld4::Loader::findAndRunAllInitializers(dyld4::Ru ntimeState&) const + 144
10 dyld 0x20482ac08 dyld4::Loader::runInitializersBottomUp(dyld4::Runt imeState&, dyld3::Array<dyld4::Loader const*>&) const + 178
11 dyld 0x20482abeb dyld4::Loader::runInitializersBottomUp(dyld4::Runt imeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
12 dyld 0x20482abeb dyld4::Loader::runInitializersBottomUp(dyld4::Runt imeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
13 dyld 0x20482abeb dyld4::Loader::runInitializersBottomUp(dyld4::Runt imeState&, dyld3::Array<dyld4::Loader const*>&) const + 149
14 dyld 0x20482acac dyld4::Loader::runInitializersBottomUpPlusUpwardLi nks(dyld4::RuntimeState&) const + 108
15 dyld 0x20483e32e dyld4::APIs::runAllInitializersForMain() + 222
16 dyld 0x20481c358 dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3438
17 dyld 0x20481b4b4 start + 388

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffc5f8e4 0x7ff7ffc5b000 + 18660
1 runtime 0x7ff7ffc6c928 0x7ff7ffc5b000 + 71976
2 runtime 0x7ff7ffc6e0a4 0x7ff7ffc5b000 + 77988

Thread 2:
0 runtime 0x7ff7ffc7d814 0x7ff7ffc5b000 + 141332

Thread 3:
0 runtime 0x7ff7ffc7d814 0x7ff7ffc5b000 + 141332

Thread 4:
0 runtime 0x7ff7ffc7d814 0x7ff7ffc5b000 + 141332

Thread 5:
0 ??? 0x7ff8a2cbe940 ???
1 libsystem_kernel.dylib 0x7ff8126f1af6 semaphore_wait_trap + 10
2 Digitrace 0x10ef94599 CWriteBehinder:oWriteBehind() + 45
3 Digitrace 0x10ef94ad8 CWriteBehinderThread::Exec() + 18
4 Digitrace 0x10ef94b7f XThreads_RawThread::TaskEntryPoint(void*) + 13
5 libsystem_pthread.dylib 0x7ff81272e4f4 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff81272a00f thread_start + 15


Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xfffffffffffff008 rbx: 0x0000000000000001 rcx: 0x000000030ccc3ba8 rdx: 0x000000030ccc3b40
rdi: 0x000000010f7c0180 rsi: 0x000000030ccbfd40 rbp: 0x000000030ccbfd70 rsp: 0x000000030ccbfcc8
r8: 0x00007ff853f154f0 r9: 0x0000000000000000 r10: 0x000000010f5a4000 r11: 0x000000020485107e
r12: 0x000000030ccc0260 r13: 0x000000010f5a4600 r14: 0x000000010f7c0000 r15: 0x000000010cc02060
rip: 0x0000000000000000 rfl: 0x0000000000000202
tmp0: 0x0000000000000000 tmp1: 0x000000010f7c0ab0 tmp2: 0x000000010477f68c


Binary Images:
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x204816000 - 0x204881fff dyld (*) <7de33963-bbc5-3996-ba6e-f1d562c17c95> /usr/lib/dyld
0x7ff7ffc5b000 - 0x7ff7ffc8afff runtime (*) <faca02c7-0a4c-3629-a746-55ddcfee9116> /usr/libexec/rosetta/runtime
0x7ff8126f1000 - 0x7ff812727fff libsystem_kernel.dylib (*) <c1d58a50-5a4d-3bcb-a1fc-ec0902ce34d3> /usr/lib/system/libsystem_kernel.dylib
0x10ef8e000 - 0x10ef9cfff com.digidesign.framework.digitrace (1.0.0.99) <125916ae-971f-3950-89a4-202fe7d85cde> /Applications/Eleven Rack Editor.app/Contents/Frameworks/Digitrace.framework/Versions/A/Digitrace
0x7ff812728000 - 0x7ff812733fff libsystem_pthread.dylib (*) <ee564342-d8f2-396d-b642-40092cf34d82> /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=978.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=978.4M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 8K 1
MALLOC 179.1M 18
MALLOC guard page 96K 6
MALLOC_MEDIUM (reserved) 240.0M 2 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
Rosetta Arena 4096K 2
Rosetta Generic 888K 219
Rosetta IndirectBranch 192K 2
Rosetta JIT 128.0M 1
Rosetta Return Stack 80K 8
Rosetta Thread Context 80K 8
STACK GUARD 12K 3
Stack 10.1M 5
Stack Guard 56.0M 2
VM_ALLOCATE 7412K 11
VM_ALLOCATE (reserved) 15.5M 16 reserved VM address space (unallocated)
__DATA 37.1M 378
__DATA_CONST 18.2M 202
__DATA_DIRTY 732K 118
__FONT_DATA 4K 1
__LINKEDIT 721.2M 36
__MFRT 8K 2
__OBJC_RO 81.8M 1
__OBJC_RW 3136K 2
__TEXT 362.6M 369
__UNICODE 588K 1
dyld private memory 1284K 4
mapped file 4.9G 514
shared memory 624K 7
unshared pmap 6144K 4
=========== ======= =======
TOTAL 7.1G 1945
TOTAL, minus reserved VM space 6.5G 1945



-----------
Full Report
-----------

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Model: MacBookPro18,3, BootROM 7429.81.3, proc 10:8:2 processors, 16 GB, SMC
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Display: S27E390, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online
Memory Module: LPDDR5
AirPort: Wi-Fi, wl0: Dec 13 2021 17:12:34 version 20.10.853.31.8.7.109 FWID 01-804e92d8
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__________________
Max Carola
Recording Engineer - Mixer - Producer - Composer
www.maxcarola.com
Pro Tools Ultimate 2023.6.0 - Monterey
MacBook M1Pro 10-16GB
Dangerous Music Summing - Focusrite Dante Rednet2 - Amek/Neve, Focusrite, TC Electronics, Mytek DA, Apogee ADDA
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  #9  
Old 04-19-2022, 04:58 AM
Darryl Ramm Darryl Ramm is online now
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Join Date: Nov 2010
Location: USA
Posts: 19,510
Default Re: Eleven Rack with Big Sur 11.5.1

Spamming a thread about the Eleven Rack Audio drivers with all this crap about the Editor is a great way to make friends and influence people, when you could have started your own thread, or maybe posted onto threads about the Editor.

But even worse you post all this crash report here along with a complaint about it not working as an Audio interface… and have not even bothered to read this thread… an Eleven Rack will *not* work as an audio interface on an Apple silicon Mac, how can it? Avid has not (and likely never will) released a Apple silicon driver for it. All already explained above.

The Editor was a one shot throw away release and is abandonware, all discussed in other threads you can find, along with any advice from other users about what they have been able to get running in the past (on Intel Macs). I doubt you will get anybody from Avid likely to look at anything related to the Editor.

Last edited by Darryl Ramm; 04-19-2022 at 05:09 AM.
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  #10  
Old 04-20-2022, 04:09 AM
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maxcarola maxcarola is offline
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Join Date: Dec 2009
Location: Italy
Posts: 128
Default Re: Eleven Rack with Big Sur 11.5.1

Hi Darryl,
Thank you for your kind remark.
The post was directed to the people of AVID that I hope will work out a driver for the 11R on Monterey. Shouldn't be that hard for them.
And I posted the crash information so they can find why every program in the world work with Monterey but the AVID stuff.
As a long term pro user of Digidesign and then AVID (nomen omen) I feel so bad when such a powerful hardware like 11R is artificially killed. Just for the older 48bit chips inside.
SO I am posting that staff everywhere since the support site is impossible to use.
__________________
Max Carola
Recording Engineer - Mixer - Producer - Composer
www.maxcarola.com
Pro Tools Ultimate 2023.6.0 - Monterey
MacBook M1Pro 10-16GB
Dangerous Music Summing - Focusrite Dante Rednet2 - Amek/Neve, Focusrite, TC Electronics, Mytek DA, Apogee ADDA
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