Any suggestion? control 24 meters dead in PT work in Vegas mode

[crizdee]

Hi,

Ive just sold a control 24. was all working perfect when i demo'd it to the person who collected it.

Now they say the meters are not working when running sessions. but all is working fine in vegas test mode

Ive been through everything i can think of to check, pre fader, post fader, input level check, reset the control 24. different ethernet cable and so on.

but all i can think now is a connector has come off during transit! I doubt anything component wise would fail during transport.

I think they are using LE but not totally sure yet.

anything i could have missed?

any idea which cable/connector might be the problem.

UPDATE! Seems the buyer has a 003 control surface as an interface which is causing the problem!


Chris