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  #1  
Old 08-11-2021, 05:43 AM
asylanten asylanten is offline
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Default PT10 and ZOOM R16 win 10

I have bought a Laptop Pc with Windows 10, I installed Protools 10 and then I installed the Zoom r16/24 Drivers, It works well at the first time, but later when I tryied to reopen the session I have some trouble... When I let it play nothing happened, then when I have closed the session an allert message asked me to force the closing of Protools.

Are there settings tricks to let the R16 work, are there alternatives drivers to install, or it's better to give up.


Computer
Model : HP Laptop 14s-dq2xxx 103C_5335KV HP Notebook
Serial Number : 5CD11*****
Chassis : HP Notebook
Mainboard : HP 87FD
Serial Number : PKVYE02*******
BIOS : AMI (OEM) F.09 02/19/2021
TPM - Trusted Platform Module : Intel TGL 2.0 2019 (24PCR 64Ses 7Obj 128Ctr)
Intel Management Engine (ME) : 15.0.2.1377
Total Memory : 7.69GB DDR4

Processors
Processor : 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz (2C 4T 4.09GHz, 3.5GHz IMC, 2x 1.25MB L2, 6MB L3)
Socket/Slot : FC BGA1499/1598

Chipset
Memory Controller : HP Core11U (Tiger Lake-UP3 2C) ULV Host Bridge/DRAM Registers 100MHz, 16GB DDR4 3.2GHz 64-bit, Integrated Graphics

Memory Module(s)
Memory Module : Hynix (Hyundai) HMA81GS6DJR8N-XN 8GB DDR4 1Rx8 PC4-25600SO DDR4-3200 (22-22-22-51 4-73-24-8)

Video System
Monitor/Panel : AU Optronics Monitor generico Plug and Play (1920x1080, 14.0")
Video Adapter : Intel(R) UHD Graphics (384S 48C SM6.5 1.25GHz, 3MB L2, 128MB DDR4 2.13GHz 64-bit, Integrated Graphics)

Graphics Processor
OpenCL : Intel(R) UHD Graphics (384S 48C SM3.0 1.25GHz, 768kB L2, 3GB DDR4 2.13GHz 64-bit, Integrated Graphics)
D3D 11 : Intel(R) UHD Graphics (384S 48C SM12.1 1.25GHz, 3MB L2, 128MB DDR4 2.13GHz 64-bit, Integrated Graphics)
OpenGL : Intel(R) UHD Graphics (384S 48C SM4.60 1.25GHz, 3MB L2, 128MB DDR4 3.2GHz 64-bit, Integrated Graphics)

Storage Devices
Disk : NVMe SAMSUNG MZVLQ256HAJD-000H1 (256GB, PCIe, M.2, SSD)

Logical Storage Devices
Windows (C:) : 238GB (NTFS, 4kB) @ NVMe SAMSUNG MZVLQ256HAJD-000H1 (256GB, PCIe, M.2, SSD)
Windows RE tools : 540MB (NTFS, 4kB) @ NVMe SAMSUNG MZVLQ256HAJD-000H1 (256GB, PCIe, M.2, SSD)
SYSTEM : 256MB (FAT32, 4kB) @ NVMe SAMSUNG MZVLQ256HAJD-000H1 (256GB, PCIe, M.2, SSD)

Peripherals
LPC Hub Controller : HP Core 11 (Tigerlake-LP) LPC Controller
Audio Device : HP Core 11 (Tigerlake-LP) Smart Sound Technology Audio Controller
Disk Controller : Intel Volume Management Device NVMe RAID Controller
Disk Controller : HP Core 11 (Tigerlake-LP) Shared SRAM
USB Controller : HP Core 11 (Tigerlake-LP) USB 3.2 Gen 2x1 xHCI Host Controller
SMBus/i2c Controller : Intel ICH SMBus

Printers and Faxes
Printer : EPSON WF-2510 Series (360x360, Colour)
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Network Services
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Wireless Adapter : Realtek RTL8821CE 802.11ac PCIe Adapter (Wifi5 (802.11ac/VHT), AES-CCMP, 260Mbps)

Power Management
Battery : HP Primary 41.05Wh/3.77Ah

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19042
Platform Compliance : x64
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  #2  
Old 08-11-2021, 08:06 AM
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EGS EGS is offline
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Default Re: PT10 and ZOOM R16 win 10

PT10 wants Win 7, NOT Win 10. Just get a newer version of PTools.
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Legacy: PT 5 & 6 / OS9 & OSX / Mac G4 / DIGI001
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  #3  
Old 08-11-2021, 08:10 AM
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EGS EGS is offline
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Default Re: PT10 and ZOOM R16 win 10

https://avid.secure.force.com/pkb/ar...tibility-Chart
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Desktop: PT 2020.5 / Win 10 / Intel i9-11900K / Gigabyte Z590 Vision D / 64GB DDR4 / Focusrite LS56
Laptop: PT 2020.5 / Win 10 / Intel i7 / HP ProBook / U-PHORIA UMC1820
Legacy: PT 5 & 6 / OS9 & OSX / Mac G4 / DIGI001
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  #4  
Old 08-11-2021, 01:13 PM
asylanten asylanten is offline
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Default Re: PT10 and ZOOM R16 win 10

I know it, but with an old maudio fastrack pro it works on windows 10

My main pc is with windows 7. and I use the laptop only to record my drums, I use reaper, then I paste the tracks on protools.
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