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  #1  
Old 10-29-2004, 03:28 AM
stefano manelfi stefano manelfi is offline
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Location: ITALY
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Default Problems with ProTools 6.2.3

Hi to everyone,
please I need help because I can't work with my Protools..... this is my sistem:
G4 933, 1.50 Gb ram, HD3, 192 I/O, Control24, Atto Express PCI DC, Nvidia GForce 4 (as shipped on my G4), Mac OS 10.3.2, ProTools 6.2.3.
So, I have updated my OS from 10.3 to 10.3.2, then I've installed ProTools 6 and the reletives update 6.1 and 6.2.3 without any problems (I have not installed the HD Pack plugin, only the Digirack), but when I run PT it doesn't start. After 2 or 3 times that I've runned a windows says to me that the application ProTools is it closed.
What I must do? Digi please answer me as soon as possible because I must do a work and I don't know how!!!!
Thanks
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  #2  
Old 10-29-2004, 06:32 AM
aux aux is offline
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Default Re: Problems with ProTools 6.2.3

Uninstall PT, and install the OS 10.3.5 update. Then run the PT installer again.
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SOS article
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  #3  
Old 10-29-2004, 06:51 AM
bricoleur bricoleur is offline
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Default Re: Problems with ProTools 6.2.3

Quote:
Mac OS 10.2.6 or 10.2.8 (Jaguar) Required for Pro Tools 6.2 on G4
From:
http://www.digidesign.com/compato/osx/623/hd/
http://www.digidesign.com/compato/osx/os.cfm
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  #4  
Old 10-29-2004, 08:31 AM
stefano manelfi stefano manelfi is offline
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Default Re: Problems with ProTools 6.2.3

I've tried the way that you say but there is the same problem!!!! I don't know what I can do.....please help me!!! Thanks!
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  #5  
Old 10-29-2004, 09:07 AM
aux aux is offline
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Default Re: Problems with ProTools 6.2.3

Bricoleur is right: 6.2 requires Jaguar, not Panther.
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  #6  
Old 10-29-2004, 10:48 AM
stefano manelfi stefano manelfi is offline
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Default Re: Problems with ProTools 6.2.3

It's strange, because I've read in compato page thet PT 6.2.3 work with OS 10.3.2.... but I don't understand if it works with G4 or G5!!!
If it was so, I can't use PT 6.3.2..... only 6.2.2 with Jaguar!
What can you say to me?
Thanks for your kindness
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  #7  
Old 10-29-2004, 11:12 AM
Craig F Craig F is offline
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Location: Portland, OR
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Default Re: Problems with ProTools 6.2.3

update to 10.3.4 do not go to 10.3.5
repair permissions using Apple Disk Utility
reset the PRAM

I have almost 20 rigs running 6.2.3 on 10.3.4 w/o problems
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Thank you,

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  #8  
Old 10-30-2004, 04:12 AM
stefano manelfi stefano manelfi is offline
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Default Re: Problems with ProTools 6.2.3

Ok Craiq.... I'll do as you say.... but are you sure that it's ok for G4 933?
And another question: is it correct the following procedure?
I install OS 10.3, then the Upgrade to 10.3.4, then PT 6.0, than the upgrade to PT 6.2.3
Please help me because I must do a recording session.....
Thanks again.....bye
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