Numeric Keypad not working

[Neil Sherman]

One of our S6 desks has a non-functioning numeric keypad. This may have happened after a recent upgrade, other studio has similar setup but working fine.

All other desk functions appear to be working. One is working fine, the other not-so, can't spot the difference.

To clarify, it's just the numeric keypad, that does the same thing a big Mac keyboard numberpad does.

Any suggestions? I wondered if I might be able to copy the setup of the other studio where the keypad is working.

Mac Pro Late 2013 3.5 GHz 32GB. AMD Firepro Graphics
WS Control Version 2022.9.0.44
S6 M10. 2022.9.0.44
Pro Tools Ultimate 2022.10.0

[creativecontrol]

Greetings,

Try going into System Preferences > Security & Privacy > Accessibility > then make sure that WSControl, MC_Client and Pro Tools 2022.9 are all in that list. It may even be worth removing and re-adding them. Let us know.


Jeff

[Neil Sherman]

Jeff, you're my hero! Thank you.

Pro tools wasn't on the list, it is now. Sorted.

[creativecontrol]

Glad to hear it.


Jeff