Installation Problems

[MikePhilippov]

Hi everyone,

Just got my Mbox 2. I have absolutely no prior experience in recording so please forgive my ignorance (in advance for future questions).

I tried to install it following the instructions, however something did not install correctly so I attempted to uninstall everything completely and re-install from scratch. However, I am not able to remove the program from my computer. I went to add/remove programs and tried to remove ProTools, however, it did not help.

Has anyone ever encountered something similar and what can I do to remove the program from my computer so I can reinstall it again?

Thanks,
Mike.

[hypnotik1]

Is your computer using XP w/ sp2 or XP Media Center Edition?


Protools isn't compatible on the latter.
I had the same problem this past weekend. I actually spoke to someone today who told me this, when I go home and try to install it using the normal version of xp, i'll let you know if it works.