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  #1  
Old 12-09-2021, 12:36 PM
Tom Polce Tom Polce is offline
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Default PTools 2021.12 HD Driver Problem

I just had to uninstall the new HD Driver and install the 2021.10 HD Driver for my HDX system to recognize my card and I/O. I'm using Ptools 20212.12 with 2021.10 HD Driver and it's working. I'm on a Mac Pro 2019 24 core running 11.6
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  #2  
Old 12-10-2021, 02:56 AM
Kaneepa Kaneepa is offline
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Default Re: PTools 2021.12 HD Driver Problem

Having the same problem, since 2021.12 installation, HDX is not seen anymore by the system. Uninstalling 2021.12 HDX driver and installing 2021.10 or 2021.7 is not doing the trick for me!! PLEASE HELP!
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  #3  
Old 12-10-2021, 06:36 AM
innesireinar innesireinar is offline
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Default Re: PTools 2021.12 HD Driver Problem

No problems here.
2021.12
High Sierra
HDX
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Avid HDX - Avid HD I/O 16x16 Analog - Pro Tools Ultimate 2021.12 - Nuendo 11
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  #4  
Old 12-10-2021, 07:26 AM
Eric Seaberg's Avatar
Eric Seaberg Eric Seaberg is offline
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Default Re: PTools 2021.12 HD Driver Problem

Quote:
Originally Posted by Kaneepa View Post
Having the same problem, since 2021.12 installation, HDX is not seen anymore by the system. Uninstalling 2021.12 HDX driver and installing 2021.10 or 2021.7 is not doing the trick for me!! PLEASE HELP!
I had the same problem on our HDX-2 system. Wouldn't install earlier versions either. What I did do multiple times was run the un-installer for 12 multiple times. Odd thing is the first few times it didn't make me restart the Mac. The 4th time around it did, then I ran the un-installer again and another restart. After the last restart, I ran the installer and it took.

Makes no sense at all, even on our HD Native systems!! Two of them installed the driver the first time and another system wouldn't install it at all. Even going back to 10 or even 7 on that system wouldn't work after we tried 12, so we decided to just run v12 software using Core Audio to our Focusrite Red interface in that room... problem solved!!
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  #5  
Old 12-10-2021, 10:49 AM
SDDP SDDP is offline
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Default Re: PTools 2021.12 HD Driver Problem

Quote:
Originally Posted by innesireinar View Post
No problems here.
2021.12
High Sierra
HDX
I thought 2021 needs min OS Mojave?
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-RX 580 8GB GPU
-OSX 10.14.6 on a 1TB SSD Via PCIE card
-PTHDN 2021.12 Ultimate
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  #6  
Old 12-10-2021, 11:00 AM
innesireinar innesireinar is offline
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Default Re: PTools 2021.12 HD Driver Problem

Yes I know, but it works.
Don't wanna spend for a graphic card on a 12 years old machine
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  #7  
Old 12-10-2021, 02:22 PM
SDDP SDDP is offline
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Default Re: PTools 2021.12 HD Driver Problem

Quote:
Originally Posted by innesireinar View Post
Yes I know, but it works.
Don't wanna spend for a graphic card on a 12 years old machine
Are you using it for any 5.1 mixes with 250+ voices and tons of plugs?
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-Mac Pro 5,1 12core 3.46GHz Westmere 96GB (6 x 16GB OWC ram)
-RX 580 8GB GPU
-OSX 10.14.6 on a 1TB SSD Via PCIE card
-PTHDN 2021.12 Ultimate
-HD Omni
-BM Intensity Pro

-Waves Mercury+SSL4000 Collection+Abbey Roads
-iZotope RX9 Advanced
-iZotope Post Production Suite 6
-iZotope Music Production Suite 3
-HALO UP/DOWN MIX
-ANYMIX
-Delonghi Perfecta ESAM 5600.S
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  #8  
Old 12-12-2021, 07:34 AM
strawb strawb is offline
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Default Re: PTools 2021.12 HD Driver Problem

same here. on Dec 08, 2021 - I installed 2021.12 PT and then 2021.12 HD driver - tried 3 times on my big sur system. called tech support. they walked me through a long process to uninstall 2021.12 HD driver (restart in recovery mode, terminal, etc.) took about 1.5 hours and finally 2021.10 HD driver reinstalled and all was ok (still running PT 2021.12 though). they told me to NOT install 2021.12 HD driver again until a fix was posted.
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  #9  
Old 12-12-2021, 08:06 AM
thierryd thierryd is offline
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Default Re: PTools 2021.12 HD Driver Problem

Runing tests on M1Max MacBookPro Mac OS 12.0.1 with PT2021.12 (not supported yet) and the 2021.12 HD driver is definitely causing issues... I had first installed it, ignoring the recommendations of going into recovery mode and that was a very bad idea (computer constantly jumping out of applications while you were typing). But even after doing everything right something is fishy...
I uninstalled it, but I still see weird behaviour. Trying to clipgain a quad-track audio file sends PT into spinning ball. I was running PT2021.10 (without installing the HD driver) quite stable.

Again non-supported configuration, but this is me testing outside studio envrionment...more testing needed...
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  #10  
Old 12-15-2021, 01:45 PM
nebosphere nebosphere is online now
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Default Re: PTools 2021.12 HD Driver Problem

Anyone know if there's any news on this or if Avid is planning on fixing soon? Sure would be nice!
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