|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#21
|
|||
|
|||
Re: Ilok License Manager doesn't see my licence.
Quote:
So I'm going to need your help if I may? Case Number 04537657 I've been through all these previous threads from 5 years ago to this one along with posting my own. it seems like every incident of this issue the resolution folks finally discovered have not worked or me. my initial post from yesterday has the details. however, everything on my end just changed in the course of a few hours yesterday. everything stable the past 2 years, morning sessions worked, then a log on last night and no license can be found.. currently my ilock is functioning. both their cloud and usb, my activation/deactivation attempts have not yielded any changes. avid says my account is current and active, so does ilock, I've made no changes to warrant this. yesterday I updated to the latest pt 2022.10 to see if that's helped and it didn't. ilock was updated and is current. also my ilock user id has not changed nor have I created a second account. my initial user name is the same according to avid and ilock which has always been my email.. I've spent an entire day reading and troubleshooting from these threads with zero results other than wasting time. it be so easy if we could call a help desk.. can you please look up my case number maybe have them look into my account settings for some oddity? thanks you.. |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Bought Pro Tools Subscription, doesn't show in iLok License Manager | [email protected] | Licensing & Accounts | 1 | 04-30-2019 12:22 AM |
Pro Tools says linked with iLok account, but iLok doesn't have my Licence! HELP! | nathanhyatt956 | Licensing & Accounts | 0 | 05-13-2017 11:51 AM |
License Error - Software Component Unavailable installing iLok License Manager | martinaston | Pro Tools 12 | 9 | 12-29-2016 08:16 PM |
Bought Pro Tools, but activation license is now missing in iLok license manager | JlrBrodie | Licensing & Accounts | 4 | 11-21-2016 01:25 PM |
Ilok licence manager very slow and removes licences | crizdee | macOS | 1 | 10-23-2015 02:13 AM |