|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
PT licence / ilok
Hi,
I have just installed PT 21.6, but my iLok do not see that I have paid PT for a year 3 months ago. What can I do to solve this problem. I have latest iLok drivers. Avid does see my payment for 2021-2022. I am on Windows 10. Thanks.
__________________
Win11 Pro Intel i7-12700K @3,6GHz, RAM 32GB UAD Apollo and pre-amps, Pro Tools 2023 lots of plugins |
#2
|
|||
|
|||
Re: PT licence / ilok
Did you transfer the license from your i-lok account onto your actual i-lok? Seems like an elemental question, but you be surprised how many people miss this. Or, did you have a support plan that ran out, so you don’t get the updates?
|
#3
|
|||
|
|||
Re: PT licence / ilok
Hi,
Thank You for your support. I will try to see whare my licence for 2021-2022.
__________________
Win11 Pro Intel i7-12700K @3,6GHz, RAM 32GB UAD Apollo and pre-amps, Pro Tools 2023 lots of plugins |
#4
|
||||
|
||||
Re: PT licence / ilok
Found your product and licenses (different than your DUC email) and see that this was an older crossgrade from Pro Tools Express which did not have your System ID associated. I fixed that and re-synchronized your licenses. In iLok License Manager... check for the System ID in the Publisher License ID column (right+click the header to show that if needed), then check that the Release Limit date for your Pro Tools license matches your Update Plan using right+click > Show Details on the license.
__________________
|
#5
|
|||
|
|||
Re: PT licence / ilok
Hi.
I saw my iLok doing something and then it worked normally. Thank YOU! Quote:
__________________
Win11 Pro Intel i7-12700K @3,6GHz, RAM 32GB UAD Apollo and pre-amps, Pro Tools 2023 lots of plugins Last edited by JFreak; 06-25-2021 at 08:20 PM. Reason: fixed the quote |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
iLok lost... I can't transfer my licence on my new ilok... | Sarney | Licensing & Accounts | 12 | 07-18-2022 03:37 PM |
ilok licence for PT MP9 | saava | Buy & Sell | 0 | 06-12-2018 03:47 AM |
Pro Tools says linked with iLok account, but iLok doesn't have my Licence! HELP! | nathanhyatt956 | Licensing & Accounts | 0 | 05-13-2017 11:51 AM |
iLok + licence | kofajz | macOS | 2 | 10-27-2012 06:20 AM |
[HELP] Can't Transfer ProTools10 Licence to My iLok (unDetect iLok) :( | nmstudio | Windows | 5 | 10-25-2011 03:10 AM |