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#1
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Pro Tools not activating SPACE or Pro plugins
Hi there,
I have an active Pro Tools Perpetual license with an active support and updates plan. This was updated around amonth ago, in the interim between my previous support plan expiring I subscribed to the complete plugin bundle for a couple of months to access the Space and Pro plugins specificially. Since re instating the support plan I cancelled the complete plugin bundle as those plugins are clearly included with an active PT support license. No when I open Pro Tools Space and Pro plugins are unavailable. I've been talking to Avid support for a week but the delay in responses is a real pain. the last response told me I needed to activate the pluginsbut didn't tell me how. There are no available license for these in my ilok account. Please somebody help? I've looked in my avid account and can't see where i could activate these separately. Thanks, Iwan
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G5 dp 2.0Ghz, 2.5 gb RAM/ G4 Powerbook 15" 1.33mhz, 2gb RAM/ 002r/Lacie D2 FW800/PTLE 7.4 |
#2
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Re: Pro Tools not activating SPACE or Pro plugins
Hopefully, a moderator will see this and have better advice, the only thing I can suggest is to open iLok manager and look at the licenses that are on your iLok. If you see an expired license for those plugins, de-activate that(thinking an expired license is confusing ILM). Fingers crossed
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Pro Tools not activating SPACE or Pro plugins
Quote:
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James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
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