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  #31  
Old 09-28-2022, 04:28 PM
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jeffro jeffro is offline
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Default Re: Can't Open 2022.9....Help?
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Originally Posted by Eric Seaberg View Post
Got it to work... I reinstalled 2022.7 and had only the iLok with Ultimate on it, and it opened. Left that iLok in and installed 2022.9 and this time the license was seen and Ultimate loaded.

Odd!
A couple of your licenses had Release Limit dates that didn't match their Upgrade Plans. I posted more info for others in this thread.
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  #32  
Old 09-28-2022, 04:30 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Can't Open 2022.9....Help?
Quote:
Originally Posted by Eric Seaberg View Post
Yes, all of our perpetual license are still called Ultimate, and the logo says ULTIMATE when it loads.
I think all Flex licenses are still "Ultimate" for actual Pro Tools. Right? Regardless of them being subscription of perpetual. All I'm suggesting to others is to be clear if they are talking perpetual or subscription licenses, and if perpetual Jeffro's on top of the issue here: https://duc.avid.com/showthread.php?t=421790
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  #33  
Old 09-28-2022, 06:21 PM
Close Kicks Close Kicks is offline
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Default Re: Can't Open 2022.9....Help?
Same issues here. Any help is appreciated!
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  #34  
Old 09-28-2022, 06:29 PM
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jeffro jeffro is offline
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Default Re: Can't Open 2022.9....Help?
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Originally Posted by Close Kicks View Post
Same issues here. Any help is appreciated!
Welcome to the community.

Please try it now, and... more info for others running into this.
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  #35  
Old 09-28-2022, 07:36 PM
Milliarto Milliarto is offline
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Default Re: Can't Open 2022.9....Help?
Same issue here. My licenses are current but I can't open 2022.9 due to apparent license issues. in my ilok account im also noticing that several of my avid plugin licenses that should've renewed in August are listed as "Renewal pending"

Any help would be appreciated. thanks!
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  #36  
Old 09-28-2022, 07:40 PM
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jeffro jeffro is offline
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Default Re: Can't Open 2022.9....Help?
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Originally Posted by Milliarto View Post
Same issue here. My licenses are current but I can't open 2022.9 due to apparent license issues. in my ilok account im also noticing that several of my avid plugin licenses that should've renewed in August are listed as "Renewal pending"

Any help would be appreciated. thanks!
Fixed the Release Limit date on your Pro Tools license.

duc.avid.com/showthread.php?t=421790
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  #37  
Old 09-29-2022, 01:18 AM
kristianthomsen kristianthomsen is offline
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Default Re: Can't Open 2022.9....Help?
I have the same problem with my Pro Tools Ultimate-license.
Opened a case, but would love to get this fixed asap...
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  #38  
Old 09-29-2022, 01:38 AM
kristianthomsen kristianthomsen is offline
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Default Re: Can't Open 2022.9....Help?
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Originally Posted by kristianthomsen View Post
I have the same problem with my Pro Tools Ultimate-license.
Opened a case, but would love to get this fixed asap...
Fixed. Fast response - thanks Avid!
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  #39  
Old 09-29-2022, 07:04 AM
Bo Walker Bo Walker is offline
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Default Re: Can't Open 2022.9....Help?
I have the same issue - have sent in a Case (I think, quite a convoluted process) but would like to be able to work today
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  #40  
Old 09-29-2022, 01:11 PM
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Default Re: Can't Open 2022.9....Help?
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Originally Posted by kristianthomsen View Post
Fixed. Fast response - thanks Avid!
Thanks for following up!
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