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Old 09-07-2012, 11:32 AM
splotkin258 splotkin258 is offline
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Join Date: Sep 2012
Location: New York, USA
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Default can't create new file (error message below)

I am simply trying to open a new session in Pro Tools 10. I recently registered and plugged in my Mbox Mini, but I doubt this is what's causing the problem. I could be wrong.
Here's the error message I'm getting:

Could not create a new document because Assertion in "/Volumes/Development/ws.Encore/AlturaPorts/DFW/MacBuild/../Views/UMenu.MacOS.mm", line 1351.

Any ideas? I spent a lot of money on this software and I'd like to be able to use it.

Thanks!
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Old 09-07-2012, 02:08 PM
barlevy barlevy is offline
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Default Re: can't create new file (error message below)

quit protools

trash the preferences

re-open protools
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  #3  
Old 09-14-2012, 11:02 AM
splotkin258 splotkin258 is offline
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Default Re: can't create new file (error message below)

what do you mean trash the preferences?
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