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  #11  
Old 01-27-2021, 08:47 PM
colliderman colliderman is offline
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Default Re: Can't find or add contacts to Avid Link

I'm having the exact same problem as helenvee above. No results come up no matter what I search in Find Talent. What's the process for adding someone I know as a collaborator? I'm using Avid Link 2020.10
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  #12  
Old 01-27-2021, 09:06 PM
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jeffro jeffro is offline
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Default Re: Can't find or add contacts to Avid Link

Guessing the steps listed in my earlier post didn't help? I found you and sent an invite.
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  #13  
Old 01-28-2021, 04:14 AM
mandal mandal is offline
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Default Re: Can't find or add contacts to Avid Link

I guess we all have a talent ?
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  #14  
Old 01-28-2021, 06:04 AM
colliderman colliderman is offline
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Default Re: Can't find or add contacts to Avid Link

Quote:
Originally Posted by jeffro View Post
Guessing the steps listed in my earlier post didn't help? I found you and sent an invite.
Sorry, I missed the right+click > Reset instruction. So that actually solved a bunch of issues. For one I didn't have the "send email invitation" button before, it wasn't even there. A reset made that show up, and now searching does appear to return a continuously scrolling list of results.

I'm still having some issues though that those steps haven't solved. I don't see any messages, it just shows "Looking for messages..." forever. I notice too that unless I right click > reset in the messages window, I don't see the create new message icon. When I do reset it, the icon appears for a few seconds but then disappears again.

Same hangup with the projects window "Looking for Pro Tools Projects..."
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  #15  
Old 09-10-2021, 11:26 AM
jmbiel jmbiel is offline
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Default Re: Can't find or add contacts to Avid Link

I am having similar issue with adding contacts.

To elaborate further - both my colleague and I are able to find each other via the "Find Talent" functionality, and have both initiated Contact Requests to each other.

The issue is that neither of us have received the contact request in our notifications or messages. Is there a delay associated with a contact request? My colleague joined the Avid Link platform Yesterday evening, but my account has been active well over a year.

Thanks in advance for your guidance on this issue.
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  #16  
Old 09-10-2021, 12:22 PM
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Default Re: Can't find or add contacts to Avid Link

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Originally Posted by jmbiel View Post
...my colleague and I are able to find each other via the "Find Talent" functionality, and have both initiated Contact Requests to each other.

The issue is that neither of us have received the contact request in our notifications or messages...
Welcome to the community.

I just sent you a Connection Request. Please let me know if you don't see it.
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  #17  
Old 09-10-2021, 03:30 PM
jmbiel jmbiel is offline
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Default Re: Can't find or add contacts to Avid Link

Thanks Jeffro! I was able to receive your connection request - but still missing the one from my colleague... headscratcher for sure. I have confirmed that he sent one to me, and I additionally sent one to him - so there are effectively two parallel connection requests in the system. Do you think this is contributing to the issue?
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  #18  
Old 09-14-2021, 10:42 AM
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jeffro jeffro is offline
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Default Can't find or add contacts to Avid Link

Quote:
Originally Posted by jmbiel View Post
...still missing the one from my colleague...
Can you confirm that you tried the right+click > Reset in the window to the right when looking at Find Talent?
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  #19  
Old 11-30-2021, 03:26 AM
CreativeNinja CreativeNinja is offline
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Default Re: Can't find or add contacts to Avid Link

Hi Jeffro. I'm always massively grateful for your support. Thank you!

I thought I'd write here as i'm experiencing the same problem. I'm looking to collaborate with a friend. I have both his username and email. Neither of the show up when I search the community on Avid Link under "find talent", nor does anything happen when I try to invite him to the project on the "pro tools projects" tab. How do I add someone to my contacts or even send them an email invite?

I have logged out and in and cleared the cache. Thanks

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Last edited by CreativeNinja; 11-30-2021 at 05:28 AM.
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  #20  
Old 11-30-2021, 05:10 AM
CreativeNinja CreativeNinja is offline
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Default Re: Can't find or add contacts to Avid Link

Just waiting for him to confirm about making his profile public.
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