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#11
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Re: Engine lost Network Switch - all of a sudden.
I'm preping for a tour the next two days and I'm wondering if I should update to 4.5.3 or stay on 4.5.2.. did you solve that error, and did it occurred right after the update or randomly afterwards?
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#12
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Re: Engine lost Network Switch - all of a sudden.
First, remove the AV. Completely. Don't just disable one part or another, uninstall it. Second, assuming it still fails from time to time, change the NIC and cables.
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Ein Augenblick der Geduld kann vor großem Unheil bewahren. Ein Augenblick der Ungeduld ein ganzes Leben zerstören. Last edited by SeviCraft; 09-21-2015 at 06:43 PM. |
#13
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Re: Engine lost Network Switch - all of a sudden.
Sorry to ask.
Whats "AV" and "NIC"? I cannot reproduce the error exactly. I did plug Stagebox A to Engine B (as i was told by German AVID Service) - did test it 2 hours and no Error occurs anymore. Hopefully this was it. |
#14
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Re: Engine lost Network Switch - all of a sudden.
Oh man - its getting worse.
So - come to the gig - booted the System. System told me every Minute that it lost the Network Switch. So i tried to reste Stagebox and Engine I/O - ok - than that error does not come up again. Soundcheck - ok. Shut down System after Soundcheck and booted it up - cause i wanted to know if all is working ok. Nope - System cannot connect to the Stagebox anymore. It shows up - but no Audio passes. rebooted - same thing. Rebooted and then switched the Stagebox off and on - and it seems ok. Stayed ok so also after reboot. Booted 30 Minutes before the gig - same thing - no stagebox. Yeah - perfect. Did the same - turn the stagebox off and on again - and then it works. Gig goes on for about 2 hours - everything is ok so far. But then - Audio is gone - no inputs/outputs from the stagebox is coming for about 10-15 Seconds then it comes up again. that continues for about 7 minutes every minute or so - very nice - in the middle of the gig - system shows E3 Engine I/O was lost but now is connected again - all of a sudden - nothing was changed - i dont understand whats going on here. In the break before the last set i rebooted a couple of times till the stagebox shows up. Then the system was playing ok till the end of the gig. Oh men - thats annoying. Now i was sending a Logfile to Avid Support - hopefully they find something. |
#15
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Re: Engine lost Network Switch - all of a sudden.
oooouch. im sorry to hear I updated to 4.5.3 before the tour and everything is working fine.. hope you get it sorted out!
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#16
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Re: Engine lost Network Switch - all of a sudden.
Quote:
But besides that, lets go over how things are connected. How many stage boxes are you using? I'll tell you how I run, I have two (stage boxes): Engine A > Stage 1 B. Stage 1 A > Stage 2 B. Stage 2 A > Engine B. Engine C > Surface A. Surface B > Pro Tools. Connecting it like this has been good for me for some time now. What I do sometimes walk up to is a message that "redundancy was lost but is re-established now", but I have not noticed audio dropouts or I haven't been at the desk when the pop-up has come up. Also a question, do you absolutely have to have something sitting at that ECx port? |
#17
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Re: Engine lost Network Switch - all of a sudden.
Yes, this was one thing i sorted out - it does not matter what way i connect them - the error comes and goes.
So - i was trying - A-A or B-A or A-B -> nothing changes. I am using 2 Stageboxes. So i am connecting Engine B to Stagebox1 A; Stagebox1 B to Stagebox2 A. Not redunancy. Also tried Engine A to Stagebox1 B; Stagebox1 A to Stagebox2 B. Surface to Engine C. Yes, i need the Remote Option - since i use an Tablet PC very often to control the system. Maybe they find something in the Logs. Fingers crossed. |
#18
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Re: Engine lost Network Switch - all of a sudden.
Quote:
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#19
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Re: Engine lost Network Switch - all of a sudden.
Yes, i tried this already - unplug the router. No change.
Errormessages come and go. |
#20
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Re: Engine lost Network Switch - all of a sudden.
Just as an idea of something to try, when not using the router, also disable the manual configuration of the IP on E3. That is the only difference I can think of between our systems and I have been fortunate not to loose Stage boxes like you have.
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