changing from monthly to annual payment

[basslik]

Originally Posted by JFreak

If they do not answer in a timely manner -- delete your credit card information, let the current subsctiption end, and buy a new one. But I hope they will fix this for you soon enough.

Can always count on you Janne on good info.

Same here. I tried for a month to switch the plugin bundle from monthly to yearly and no options on my account. I created two cases and no one has emailed me. I created another case today. I did turn off the auto renewal tab.

I see they have the optional perpetual license upgrade again. Will that include the plugins as well ?

Maybe I can slap two birds with one stone on that purchase ?

[cvicente22]

Can you DM me your case number/s so I can check with our Online store team?

[basslik]

Originally Posted by cvicente22

Can you DM me your case number/s so I can check with our Online store team?

Sent DM I believe, thank you.