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  #1  
Old 10-04-2018, 09:20 AM
borez borez is offline
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Join Date: Nov 2007
Location: London
Posts: 23
Default PT just bouncing in the dock OSX

Can't get PT 2018 to start up at all.

Basically it just bounces in the dock.

If I create a new Apple account on the computer it will start up no problem but on my main account it won't load ( it needs to run on my main account )

Things I've tried

1. Complete uninstall and re-install
2. trashing the preferences
3. Removing login items
4. restarting the computer.
5. running from the exec file within the package contents


Computer is a brand new 15" 2018 2.2 GHz Intel Core i7 MBP running High Sierra.

Obviously if it runs on another account ilok or my subscription is not the issue.

Anyone have any ideas here.

Thanks in advance.
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  #2  
Old 10-08-2018, 07:37 AM
borez borez is offline
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Default Re: PT just bouncing in the dock OSX

/Bump.



No one have any idea about this here?
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  #3  
Old 10-08-2018, 08:34 AM
~ufo~ ~ufo~ is offline
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Default Re: PT just bouncing in the dock OSX

You may have done this already but the first thing I'd check if there's no prompt appearing in a space where you don't expect it.
Check all the different spaces and use mission control to see.
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  #4  
Old 10-08-2018, 11:57 AM
borez borez is offline
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Default Re: PT just bouncing in the dock OSX

Unfortunately there's no prompt.



But thanks for the suggestion.
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  #5  
Old 10-12-2018, 05:56 PM
borez borez is offline
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Default Re: PT just bouncing in the dock OSX

For anyone who's interested or may have the same issue on a new Mac running High Sierra I solved this problem by repairing permissions on my home folder using this workaround.


https://support.apple.com/en-us/HT203538



PT now launches no problem at all.




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