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Old 12-09-2015, 11:25 PM
jzacks524 jzacks524 is offline
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Default Does a boxed copy of Pro Tools HD include version 12 and/or the Avid Support Plan?

So I'm looking to get on the Avid Support plan for Pro Tools HD but I'm not sure if I need to purchase anything new or not...

I have an unopened boxed copy of Pro Tools HD without a version number on it that came with hardware I bought. If I register it will I get a Pro Tools 12HD license bundle AND 1 year of the Avid Support & Upgrade Plan or will I have to spend another $600 on a year of the plan?

If that's the case I would just purchase the $600 upgrade for my existing PTHD 11 license.

Does anyone know if unregistered boxed copies of PT HD come with a year of the support plan?

I've attached a couple pics of the PT boxed version that I have. Thanks very much!
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File Type: jpg PTHD Front.jpg (32.5 KB, 0 views)

Last edited by jeffro; 12-12-2015 at 11:37 AM. Reason: Removed the pic of the back.
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Old 12-12-2015, 11:36 AM
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jeffro jeffro is offline
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Default Re: Does a boxed copy of Pro Tools HD include version 12 and/or the Avid Support Plan

That should provide a Pro Tools HD Annual Upgrade Plan and a Pro Tools HD 10/11/12 license bundle. I started a support case for you in case you have any trouble. Look for a case notice email in a few mins.
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Old 12-12-2015, 02:01 PM
jzacks524 jzacks524 is offline
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Default Re: Does a boxed copy of Pro Tools HD include version 12 and/or the Avid Support Plan

Great, thanks very much!

-Jon
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