|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Eucon Artist Mix not being recognized
Hello everyone,
I've been using Eucon Artist Mix on and off for a few years. When I updated my Pro Tools Ultra to 2021.12 and EuControl 2021.10.1.29, the Artist mix does show up on Eucontrol setting window, but it disappears when I drag it to the "My Surfaces" window. When I go to Pro Tools peripheral setup/Ethernet controllers to enable Artist Mix, it won't come up on any of the 7 controller list. I've also run hardware test on the unit. Other than 2 of my faders being faulty, everything seems to check out. My iPad works via wifi, but I do miss having physical fader. Is it possible to downgrade its firmware? I believe I had updated it to the latest from Avid sometime last year and it was working until now. Thanks so much in advance! Pro Tools Ultra w/ Scarlet 18i20 3rd gen on Mac mini 2018 w/ 16GB ram, 3.2 GHz 6-Core Intel Core i7 |
#2
|
||||
|
||||
Re: Eucon Artist Mix not being recognized
You don't enable Ethernet in PT, and the Surfaces don't show up there. Just check the EUCON box.
|
#3
|
|||
|
|||
Re: Eucon Artist Mix not being recognized
Quote:
|
#4
|
||||
|
||||
Re: Eucon Artist Mix not being recognized
This is not firmware and most likely not the OS version but a network issue. Pleas describe how the units are being connected to the Mac?
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
HELP: Artist Mix Not Running Although Recognized | mercurysoto | Artist Series | 4 | 09-11-2023 05:14 AM |
Artist Mix EuCon 19.5 | Akiz | Artist Series | 42 | 05-27-2019 07:31 AM |
Logic X track stacks are not fully recognized by EuCon | robertg | Artist Series | 6 | 02-21-2018 07:24 AM |
Can I change Eucon Layouts with an Artist Mix or Artist Transport? | amathie | Artist Series | 10 | 09-21-2017 07:29 PM |
Avid Artist Mix not being recognized by any EUCON enabled application | [email protected] | Artist Series | 3 | 09-25-2014 02:35 PM |