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Cannot link Venue SC48 to laptop with FWx
Anyone experienced this problem?
I am running a Dell Studio 1555 with Windows 7. I installed Pro Tools 8 with the Installer Disc included with the SC48. Downloaded the 8.0.3 update, and the 64 bit audio drivers for Windows 7 from the Digi site. Also downloaded and ran the 8.0.3cs1 update. The first time I plugged my laptop into the Venue with the Firewire cable a message came up on my laptop screen that new hardware was being installed just as it does if I plug in any new piece of harware (external hard drive, etc.). Opened up Pro Tools with no problems. After about 10 minutes of running Pro Tools my screen went blue and my computer restarted. Upon restart I opened up Pro Tools again and got the blue screen again and the computer restarted again. I did this a couple more times with the same result. Uninstalled Pro Tools, and reinstalled from disc. Ran updates again. Plugged in Venue and tried to open Pro Tools. This time a prompt comes up to plug in my hardware....so Pro Tools, or my computer, or both are not recognizing that the Venue is connected. I uninstalled again and tried reinstalling with the Venue connected as is suggested in the Venue manual. Same result. I really need this to work! Any ideas? |
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