.r is added to Pro Tools session file name

[tope d]

Did a quick internal search, and this has not been reported yet. No cases regarding this is currently on going.
Please reply on this thread if you'd like to have a support case created so I an start one up for you.

Thank you!

[mrguitarguy]

Originally Posted by tope d

Did a quick internal search, and this has not been reported yet. No cases regarding this is currently on going.
Please reply on this thread if you'd like to have a support case created so I an start one up for you.

Thank you!

I have submitted a report at the link you provided in your signature.

[mrguitarguy]

Avid says because my sub just ended I can't create a case for this. I'm not renewing until they give me a reason to, so someone else will have to do this. Being forced to pay just to report a bug with your software that has already had two patch updates this version due to bugs is insane.

I understand not receiving new features if you don't have an active sub, but come on Avid. There are bugs I have reported years ago that you are working still on fixing and they were not fixed because your staff failed to log them properly, and I have the emails from them verifying this. Not accepting reports is ludicrous.

I have a lot of colleagues that are dumping avid for things like this. We just got rid of ALL our avid hardware across our studios so we would have more reliable, well supported gear from companies like RME who go above and beyond with support.

[mrguitarguy]

Has anyone else been able to create a case regarding this? Pro Tools keeps creating folders with the session title and the .r on it with new backups and new art data. This is crazy.

Come on Avid, at least you could take bug reports from users. I’m not going to renew anything until this is fixed and there is a reason to, rather than waste money on months with no updates. It's been 4 months with this update.

[Darryl Ramm]

I suspect Tope is stepping into a phone booth to change, and will be on this once he's stepped out...

[tope d]

Will have this check and get back to this thread once i get news. Thanks everyone

[mrguitarguy]

Originally Posted by tope d

Will have this check and get back to this thread once i get news. Thanks everyone

Unrelated, and I don't want to hijack this thread, but since you might be logging bugs and I can't create a report, please note that moving a MIDI note over a muted MIDI note with the up and down arrows unmutes the muted note. Thanks.

[tope d]

Originally Posted by mrguitarguy

Avid says because my sub just ended I can't create a case for this. I'm not renewing until they give me a reason to, so someone else will have to do this. Being forced to pay just to report a bug with your software that has already had two patch updates this version due to bugs is insane.

I understand not receiving new features if you don't have an active sub, but come on Avid. There are bugs I have reported years ago that you are working still on fixing and they were not fixed because your staff failed to log them properly, and I have the emails from them verifying this. Not accepting reports is ludicrous.

I have a lot of colleagues that are dumping avid for things like this. We just got rid of ALL our avid hardware across our studios so we would have more reliable, well supported gear from companies like RME who go above and beyond with support.

Hi, sorry, I cant find any Avid Account linked to your duc account. Can you PM me your iLok ID?

[mrguitarguy]

Originally Posted by tope d

Hi, sorry, I cant find any Avid Account linked to your duc account. Can you PM me your iLok ID?

PM sent. Thanks of your help.

[tope d]

Originally Posted by mrguitarguy

Has anyone figured out the cause of this or how to stop it from happening yet?

Hi mrguitarguy, tracking this under case 04925046