.r is added to Pro Tools session file name

[tooold]

Originally Posted by Darryl Ramm

Has anybody who has this happening to them opened a case with Avid support? Would be nice to know they are aware of this and it's getting fixed.

Is so please post the case/incident # here and bug # if it's got that far and I expect folks will help make sure it gets attention (if it is not already).

I just opened a case. Here's the description:

".r" is appended to PT file names when opening auto-backup files, does not go away

This began happening after I upgraded to 2024.10.2. If I open a PT session created by automatic backup, a .r is appended to the file name. It does not disappear even when I change the name of the file, and even if the .r is deleted in the file-save dialog, Example: I open SessionX.bak.001.ptx. This opens in PT as SessionX.recovered. If I then save that file as SessionY.ptx, it's named SessionY.ptx.r.

[tope d]

Originally Posted by tooold

I just opened a case. Here's the description:

".r" is appended to PT file names when opening auto-backup files, does not go away

This began happening after I upgraded to 2024.10.2. If I open a PT session created by automatic backup, a .r is appended to the file name. It does not disappear even when I change the name of the file, and even if the .r is deleted in the file-save dialog, Example: I open SessionX.bak.001.ptx. This opens in PT as SessionX.recovered. If I then save that file as SessionY.ptx, it's named SessionY.ptx.r.

I can't find any support case linked to your Email registered here on the DUC. (m*****d****@gmail.com) can you give me the case number so I can check? Thanks!

[tooold]

Originally Posted by tope d

I can't find any support case linked to your Email registered here on the DUC. (m*****d****@gmail.com) can you give me the case number so I can check? Thanks!

The case number that came up in my browser history was 04932094, but I never received a confirmation email. Either there was one last confirmation click I didn't do, or it's lost in your system. You might also try myles "at" mylescochran.com, as that's the email I use for my Avid account. I can't find any way to search on the case number; I assume that would be in the confirmation email.

Thanks,

Myles

[soundasylum]

Same issue now, still on Feb 26, 2025. Must have happened from restoring from backup and 'saving as'. PT 2024.10.2 on Sequoia 15.3.1. Mac Mini M4. Weirdly, I also noticed that the preference "Automatically copy files on import" became unchecked somehow. And I NEVER uncheck this because it can be disastrous when adding hundreds of SFX and library music files from multiple drives when producing commercials. What a hassle! Not sure if it's somehow related but I noticed this all started last week when I created this session. OY!

[Drywsef]

Also having this issue anytime I resave from a session backup.

[tooold]

Originally Posted by tooold

The case number that came up in my browser history was 04932094, but I never received a confirmation email. Either there was one last confirmation click I didn't do, or it's lost in your system. You might also try myles "at" mylescochran.com, as that's the email I use for my Avid account. I can't find any way to search on the case number; I assume that would be in the confirmation email.

Thanks,

Myles

And now the .r suffix has ceased to be.

[tope d]

upon checking the support case you mentioned, Benjie from the Avid Pro Tools tech support team sent several Email. They were sent to m****@m********ran.com
Can you PM me the correct updated Email you're using?

Thank you

[tope d]

Got your Email. I've alerted Benji from the Avid Pro Tools Tech team on this. You should receive an update soon.

Thank you!