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  #1  
Old 05-21-2021, 03:53 PM
tomhartman tomhartman is offline
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Default Ongoing Issue with Carbon and PT 2021.3.1

So, I have had this problem happen 3 times now, just happened again.

It seems like if I leave PT open, and run down the store say, for 20 minutes, when I return I see a message saying "PT can't communicate with interface" or words to that affect. PT has to be force quit.

Then I can go back in Finder, open iTunes, and that works fine. But re opening PT ( which I know is using a different engine) results in more error messages about communicating with the interface, I think one was not enough DSP or something).

I know at one point restarting the Mac did not help, only unplugging the interface itself did.

Will try to keep and eye on this, but so far, Carbon's AC plug is getting a real work out...

TH
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  #2  
Old 05-21-2021, 05:23 PM
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Kyle Splittgerber Kyle Splittgerber is offline
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Default Re: Ongoing Issue with Carbon and Latest PT...

Hey Tom,

Is your Mac going to sleep?
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Old 05-21-2021, 05:50 PM
tomhartman tomhartman is offline
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Default Re: Ongoing Issue with Carbon and Latest PT...

No, it is set to Never Sleep...
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Old 05-24-2021, 02:48 PM
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Default Re: Ongoing Issue with Carbon and Latest PT...

Hey Tom

If you can get a case started and let me know what the number is, I'll make sure we get eyes on it. Feel free to DM me.

mark
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Old 05-29-2021, 01:38 PM
tomhartman tomhartman is offline
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Default Re: Ongoing Issue with Carbon and Latest PT...

Thanks Mark.

Been fine the last week until yesterday, when I put a track in Polyphonic mode and slowed down the tempo of the session.

Immediately got this error:

https://www.dropbox.com/s/9ehkn0t0mz...%20PM.png?dl=0

I do this a lot, and after re plugging in the unit and re launching PT I continued using EA with no problem.

Wondering if upgrading to Big Sur would solve some of these odd issues...
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  #6  
Old 06-29-2021, 08:25 AM
quicksticks4 quicksticks4 is offline
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Default Re: Ongoing Issue with Carbon and Latest PT...

Quote:
Originally Posted by tomhartman View Post

Wondering if upgrading to Big Sur would solve some of these odd issues...
Bumping this because I have been getting similar errors aeven fter upgrading to Big Sur.

I wonder if the "not-enough DSP" error may be the AAE -7050 that I recently started a thread about.

Curious if there has been any progress made here.
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  #7  
Old 06-29-2021, 09:03 AM
dominicperry dominicperry is online now
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Default Re: Ongoing Issue with Carbon and Latest PT...

Quote:
Originally Posted by quicksticks4 View Post
Bumping this because I have been getting similar errors aeven fter upgrading to Big Sur.

I wonder if the "not-enough DSP" error may be the AAE -7050 that I recently started a thread about.

Curious if there has been any progress made here.
Yes, waiting for some feedback from Avid - probably Kyle I hope - on another thread about which is the current recommended version of MacOS with Carbon and 2021.6.0
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  #8  
Old 06-29-2021, 10:12 AM
tomhartman tomhartman is offline
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Default Re: Ongoing Issue with Carbon and Latest PT...

Quote:
Originally Posted by quicksticks4 View Post
Bumping this because I have been getting similar errors aeven fter upgrading to Big Sur.

I wonder if the "not-enough DSP" error may be the AAE -7050 that I recently started a thread about.

Curious if there has been any progress made here.
Strangest thing ever, I just don't get those errors I was having a problem with anymore. I'm on 11.4 Big Sur, and I haven't changed anything, but ...it just went away. So weird. Been going for weeks now with no problems. Will post if they start happening again.

Carbon and PT working super.
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  #9  
Old 06-30-2021, 05:23 PM
tomhartman tomhartman is offline
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Default Re: Ongoing Issue with Carbon and PT 2021.3.1

JINX!!

So after not having the problem, today I mistakenly left a session open, and ran some errands. Gone about an hour or so. Came back to an alert on screen saying PT could not communicate with the interface. Quit, turned Carbon off and on again, all is good.
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