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Old 03-23-2011, 08:46 AM
Klosse Klosse is offline
Join Date: Mar 2011
Location: Finland
Posts: 16
Default Problem with Windows 7 64 bit / Nuendo 32 bit / EuControl 2.5.7


I recently purchased an Euphonix MC Control for use with Nuendo 4.3.0. I have downloaded and installed the latest EuCon software (Version 2.5.7 for Windows 64-bit). The MC Control springs to life inside Windows and it recognizes when I switch applications. I am able to create soft keys for for example Firefox and save these.

However, I am not able to get it to talk to Nuendo. I have registered and downloaded the EuCon adapter to my eLicenser dongle and I have added it in the Device Setup within Nuendo. The Nuendo splash screen also says "Initializing: EuCon" when I start it. The soft keys update and the default Euphonix soft key setup loads, but after this, nothing happens. The faders never come to life and none of the soft keys or transport control buttons work. When I open up EuControl and open up the Soft Key Command Editor, it just gives me empty columns instead of the EuCon command hierarchy. See attached screenshot: http://i51.tinypic.com/2dc7lhv.jpg

Any ideas, anyone?

I am running Windows 7 64 bit, Nuendo 4.3.0 (32 bit) on an Intel core i7 920 with 12 GB RAM.

Klosse Wistbacka
West Bay Entertainment
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Old 12-02-2011, 05:16 AM
Elmobe Elmobe is offline
Join Date: Nov 2011
Location: Stuttgart
Posts: 2
Default Re: Problem with Windows 7 64 bit / Nuendo 32 bit / EuControl 2.5.7

I am having the same problem with eucontrol 2.6.2 and pro tools 9 HD. Eucoltrol is also loosing connection with my artist mix and transport all of the time.

Does anyone have the same problems ans knowns how to solve this?
Thanks a lot!
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Old 12-07-2011, 02:50 PM
dpolcino dpolcino is offline
Join Date: Feb 2010
Posts: 24
Default Re: Problem with Windows 7 64 bit / Nuendo 32 bit / EuControl 2.5.7

Well I had tons of problems the first two days figuring out how to set these up. This is only general advice, but I recommend turning off your firewall and antispyware programs, really make sure the Steinberg app and EuCon can talk to each other without running through some other software that checks what they're doing every second. When I did that everything started working on my setup.
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