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  #31  
Old 11-06-2014, 08:49 AM
Kyle Splittgerber's Avatar
Kyle Splittgerber Kyle Splittgerber is offline
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Join Date: Nov 2013
Location: CA
Posts: 563
Default Re: EuCon Hell

Wow, this is crazy. Sorry about the surface not powering on! To set up a repair call 650-237-1700, then option 4, then option 3.

Great news about getting EuControl to launch though. Please follow up when your surface is repaired. Hopefully, things will be smooth at that point.
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  #32  
Old 11-07-2014, 07:32 AM
unkewl unkewl is offline
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Default Re: EuCon Hell

Thank you, Kyle! Will report back...
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PT 2018.4 HD / Mac Pro (Late 2013) MacOS 10.12.6 / 3.5 GHz 6-Core Intel Xeon E5 / 16 GB 1866 MHz DDR3 / Mac SSD / Thunderbolt Display / LaCie 5big (JBOD) / 2x-Focusrite Saffire Pro 40 (Dual Unit) / Avid Artist Control
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  #33  
Old 12-15-2014, 09:35 PM
luisalonso80 luisalonso80 is offline
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Join Date: Dec 2013
Location: Las Vegas, nv
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Default Re: EuCon Hell

Im following this thread because Im having the same problem... will keep trying some stuff here.
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  #34  
Old 12-15-2014, 10:50 PM
luisalonso80 luisalonso80 is offline
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Default Re: EuCon Hell

I notice this just happened after upgraded protools 11 hd to the latest, before was pt 11.1.2 , and i just upgraded yesterday and problem started, I hope this helps.
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  #35  
Old 12-15-2014, 11:21 PM
luisalonso80 luisalonso80 is offline
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Join Date: Dec 2013
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Default Re: EuCon Hell

well, I downgraded eucontrol to 3.1.0(next down) same thing with protools to 11.1.2, and so far problem solved, working flawlessly. Will stay there for a while, I love stability.
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  #36  
Old 07-23-2015, 01:11 PM
unkewl unkewl is offline
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Join Date: Sep 2014
Location: Memphis, TN
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Default Re: EuCon Hell

Checking back in... Sent Artist Control to Avid for repair (finally), upgraded firmware... And I am in Fader Control Heaven.

Thanks all!
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PT 2018.4 HD / Mac Pro (Late 2013) MacOS 10.12.6 / 3.5 GHz 6-Core Intel Xeon E5 / 16 GB 1866 MHz DDR3 / Mac SSD / Thunderbolt Display / LaCie 5big (JBOD) / 2x-Focusrite Saffire Pro 40 (Dual Unit) / Avid Artist Control
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  #37  
Old 11-28-2015, 01:54 PM
wene wene is offline
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Join Date: Jan 2006
Location: Finland
Posts: 19
Default Re: EuCon Hell

Hi all

I got the mentioned connectivity issue just sorted out just by following this thread. So many thanks for the distributors before me!

To put it in short:

I went from the Finder
/go/Go to folder...

and from there I typed

/usr/local/

From upcoming window, you should see folder labeled "lib" with tiny red minus tag.

Right click the "Lib" -folder and "get info"

From the upcoming window choose "Sharing & Permissions" at the lower part of the window, and check that you (username) have Read&Write access to the "Lib"-folder. If the access is missing, just create it from the "+" sign at the lower left and give it read&write access. If there are entries in the Sharing & Permissions list for users or groups besides "me," "staff," and "everyone," delete them.

Hopefully this helps you too!

References:

MBP 10.10.5 (14F27) Yosemite and PT 12.3.1 + iPad with PT Control -software is the environment I'm in.

https://discussions.apple.com/thread...art=0&tstart=0
https://app.box.com/s/6agt4wnu5ikxmedg3cf6

(..and http://duc.avid.com/showthread.php?t=353145 too)
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  #38  
Old 03-11-2023, 11:36 AM
cjtowner cjtowner is offline
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Join Date: Jan 2012
Location: San Diego
Posts: 10
Default Re: EuCon Hell

This is an old issue but not enough info out there on a solution so I thought I would create a post for Macs, maybe can figure from this if you have a PC.


I mistakenly installed the Avid EUCON 3.1.2 because I was looking for iPad control for my ProTools IO interface and it crashed ProTools IO interface and caused issues for LOGIC Pro, here is how I resolved it.


Macintosh HD > USERS > shift + command + . Then see screenshot for path


Delete these two files below (culprits) as well as the rest of the EUCON and EUPHONIX files I found on the computer in other screenshots.

libEuCon2.dylib
libEuConDLL.dylib



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  #39  
Old 03-16-2023, 08:08 AM
dominicperry dominicperry is online now
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Location: UK
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Default Re: EuCon Hell

Well done for reviving an 8 year old thread, and posting the largest image files possible.
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