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#11
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Re: When your internet is down so is ProTools
A bit like subscription software, this is an insidious problem that is very hard to stop. Even software which has a local license seems to go to the internet to check that you aren't using it on multiple machines. And quite often you have no knowledge that it is doing so until things stop working.
In my case, Audirvana, paid for as a one-off permanent license, installed on one machine, decided to stop working when it couldn't get to the net for more than 30 days. Most Apple apps seem to do the same thing, despite the fact that you can run them on as many machines as you have logged in under your own Apple ID. Dominic Last edited by dominicperry; 12-01-2021 at 01:56 PM. |
#12
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Re: When your internet is down so is ProTools
Little Snitch shows that, when opening PT it largely traffics for iLok, everywhere.avid.com, and my.avid.com. One, or all, of those was certainly the hangup yesterday.
When internet traffic slows down here I'll disconnect the internet (keeping the connection between my computer and router intact so that it emulates yesterday's conditions) and try to view where, specifically, it's held up. edit: In Little Snitch, under ProTools, it lists: -everywhere.avid.com -identity.avid.com -my.avid.com -www.avid.com -apps.avid.com -api-us-east.everywhere... Which of these can I safely block? I don't use any collaboration services with ProTools, nor do I use the Avid Manager (whatever it's now called) to update PT-related apps and plugins. |
#13
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Re: When your internet is down so is ProTools
I use Radio Silence - $9 only, and very simple to use. Mac only. I'm shure there are win equivalents.
I can't guarantee it works on this specific problem, though.
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#14
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Re: When your internet is down so is ProTools
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#15
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Re: When your internet is down so is ProTools
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Only Avid can tell you what's on the end of each of those URLs - just because there is or isn't a website on some of them doesn't tell you what application gateways are hidden on a particular port. You could use trial and error - block them all and see what stops working. Dominic |
#16
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Re: When your internet is down so is ProTools
That's probably what I'll do, but others have already experimented and blocked the appropriate IPs so I thought I'd wait for that. There's no rush -- my internet hasn't gone done again since last week (knocking on wood).
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#17
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Re: When your internet is down so is ProTools
Here's my littlesnitch, everything has worked fine for a long time:
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MacBook Pro: 16GB M1 Pro 8c Hackintosh: MacOS Catalina, i7 6700k, 32GB RAM, RX580 Pro Tools Studio, RME RayDAT PCIe http://www.liamgaughan.com |
#18
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Re: When your internet is down so is ProTools
Thx!
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#19
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Re: When your internet is down so is ProTools
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As mentioned the problem isn't that those IPs aren't reached, the problem is that the entire machine "thinks" you have internet and therefor endlessly waits for a response before it times out. Just make sure you reject instead of block otherwise the machine won't know that there's no one on the other end. Just rejecting the AVID specific ones might fix the slow PT start but there will be plenty more apps incl the OS itself that might do a super slow launch because the same problem that I mentioned earlier in this thread applies to all of them in case of an internet outage but the router still connected.
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PTHDn 2024.3 (OSX13.6.5), 8x8x8, MacPro 14,8, AJA LHi, SYNC HD, all genlocked via AJA GEN10, 64GB RAM, Xilica Neutrino, Meyersound Acheron |
#20
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Re: When your internet is down so is ProTools
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I do this in the firewall as trying to "whack-a-mole" all those on every end device is a like fighting wind mills. Even my Samsung flat screen (tries to) connects to a ton of servers every minute I guess to send viewing metrics to third parties. Looking at those logs every now and then is scary.
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PTHDn 2024.3 (OSX13.6.5), 8x8x8, MacPro 14,8, AJA LHi, SYNC HD, all genlocked via AJA GEN10, 64GB RAM, Xilica Neutrino, Meyersound Acheron |
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