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  #1  
Old 12-06-2021, 07:29 PM
Focuret Focuret is offline
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Default Updated to HD Driver 2021.7.0 yet still no HD Native available to select for output

I've just updated macOS to Monterey after being on Big Sur. The HD Driver doesn't seem to work at all. It doesn't show as an output device in macOS. I've uninstalled, reinstalled, restarted the computer, ran the touch command in Terminal and still no luck. Any idea how to get the HD Native/HD Omni to work as a sound output?
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  #2  
Old 12-06-2021, 07:52 PM
Sardi Sardi is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

Mac OS Monterey is not supported.

Your best bet is to roll back to Big Sur. If you want to try your luck and persist with Monterey, try a reinstall of the HD driver.

https://avid.secure.force.com/pkb/ar...ation-on-macOS


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  #3  
Old 12-06-2021, 08:03 PM
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off the wall off the wall is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

Quote:
Originally Posted by Focuret View Post
I've just updated macOS to Monterey after being on Big Sur. The HD Driver doesn't seem to work at all. It doesn't show as an output device in macOS. I've uninstalled, reinstalled, restarted the computer, ran the touch command in Terminal and still no luck. Any idea how to get the HD Native/HD Omni to work as a sound output?
That was a mistake. Monterey is not approved for Pro Tools and even those who have gotten it to work, many plug-ins crash Pro Tools on launch. Also you aren’t even using the latest driver.
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Old 12-06-2021, 08:09 PM
Focuret Focuret is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

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Originally Posted by Sardi View Post
Mac OS Monterey is not supported.

Your best bet is to roll back to Big Sur. If you want to try your luck and persist with Monterey, try a reinstall of the HD driver.

https://avid.secure.force.com/pkb/ar...ation-on-macOS


Sent from my iPhone using Tapatalk
I upgraded because it wasn’t working on Big Sur. The odd thing is that it used to work fine but suddenly wasn't working. On big Sur when I uninstalled and reinstalled, it would work after it's installed and asking you to restart to finish. If I don't restart then it works.
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Intel HD Graphics 530 1536 MB | macOS Monterey | Avid HD Native Thunderbolt | Avid HD Omni | Pro Tools Ultimate | Avid Artist Control | Avid Artist Mix
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  #5  
Old 12-06-2021, 08:10 PM
Focuret Focuret is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

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Originally Posted by off the wall View Post
That was a mistake. Monterey is not approved for Pro Tools and even those who have gotten it to work, many plug-ins crash Pro Tools on launch. Also you aren’t even using the latest driver.
What is the latest driver and how do I get it? That's what was in my available downloads.

I updated to Monterey because the driver wasn't working on big Sur either.
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MacBook Pro Touch Bar (15-inch, 2016 2016), 2.9 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3, Radeon Pro 460 4096 MB
Intel HD Graphics 530 1536 MB | macOS Monterey | Avid HD Native Thunderbolt | Avid HD Omni | Pro Tools Ultimate | Avid Artist Control | Avid Artist Mix
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Avid Artist Transport | Genelec 8351b Monitors | Genelec 7360A Subwoofer x2 | Slate Digital VMS Virtual Microphone
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  #6  
Old 12-06-2021, 08:36 PM
_JJ_ _JJ_ is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

Be sure that "prefs" >> "security and privacy" is not blocking the driver from being fully installed. Sometimes you need to go there to give the installer permission to finish the job.
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  #7  
Old 12-06-2021, 09:16 PM
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Eric Lambert Eric Lambert is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

Quote:
Originally Posted by Focuret View Post
I've just updated macOS to Monterey after being on Big Sur. The HD Driver doesn't seem to work at all. It doesn't show as an output device in macOS. I've uninstalled, reinstalled, restarted the computer, ran the touch command in Terminal and still no luck. Any idea how to get the HD Native/HD Omni to work as a sound output?
Which Driver installation file did you use, the separate download, or the one which is included in the ProTools installation itself? I had terrible trouble with the separate download and never got it to work whereas the one included with PT worked right away.

I don't know if that's your issue, but it was mine. Maybe Avid has fixed all the Driver installers by this point.
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  #8  
Old 12-07-2021, 02:43 PM
Focuret Focuret is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

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Originally Posted by Eric Lambert View Post
Which Driver installation file did you use, the separate download, or the one which is included in the ProTools installation itself? I had terrible trouble with the separate download and never got it to work whereas the one included with PT worked right away.

I don't know if that's your issue, but it was mine. Maybe Avid has fixed all the Driver installers by this point.
I used the one in the downloads section of my PT section at my.avid. So I supposed that's the separate download. If there is a newer driver than the one in my downloads, can I get a link or instructions on how to get it?
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MacBook Pro Touch Bar (15-inch, 2016 2016), 2.9 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3, Radeon Pro 460 4096 MB
Intel HD Graphics 530 1536 MB | macOS Monterey | Avid HD Native Thunderbolt | Avid HD Omni | Pro Tools Ultimate | Avid Artist Control | Avid Artist Mix
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Avid Artist Transport | Genelec 8351b Monitors | Genelec 7360A Subwoofer x2 | Slate Digital VMS Virtual Microphone
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  #9  
Old 12-07-2021, 02:53 PM
Focuret Focuret is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

Quote:
Originally Posted by _JJ_ View Post
Be sure that "prefs" >> "security and privacy" is not blocking the driver from being fully installed. Sometimes you need to go there to give the installer permission to finish the job.
nothing out of place there.
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MacBook Pro Touch Bar (15-inch, 2016 2016), 2.9 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3, Radeon Pro 460 4096 MB
Intel HD Graphics 530 1536 MB | macOS Monterey | Avid HD Native Thunderbolt | Avid HD Omni | Pro Tools Ultimate | Avid Artist Control | Avid Artist Mix
|
Avid Artist Transport | Genelec 8351b Monitors | Genelec 7360A Subwoofer x2 | Slate Digital VMS Virtual Microphone
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  #10  
Old 12-07-2021, 02:57 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Updated to HD Driver 2021.7.0 yet still no HD Native available to select for outp

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Originally Posted by Focuret View Post
nothing out of place there.
What does that mean? Did you enable the driver there in the past? The option to do so disappears after 30 minutes so you won't see "nothing out of place there" unless you rerun the installer.
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