Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Artist Series

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-21-2021, 06:25 AM
ALSTUDIOS ALSTUDIOS is offline
Member
 
Join Date: Dec 2013
Location: REGENSDORF
Posts: 76
Default EuControl discontinued for Avid Artist Series?

Hi
As mentioned on the official Avid download page, per October 28, 2021 the EuControl does not support the Artist Series (discontinued) anymore?

Could you please inform all the current users of the Artist Series, which EuControl Version is the latest released one?


Thanks and Cheers
__________________
****************************************
ALSTUDIOS REGENSDORF SWITZERLAND
a.l.recordingstudio.ch@gmail.com
https://sites.google.com/site/alrecordingstudio/
1pc AVID Artist Control and 1pc Euphonix MC Mix
Win10 64Bit, Cubase Pro 11.0.41
****************************************
Reply With Quote
  #2  
Old 11-21-2021, 06:42 AM
its2loud its2loud is offline
Member
 
Join Date: Dec 2014
Location: Los Angeles
Posts: 696
Default Re: EuControl discontinued for Avid Artist Series?

What’s the “Official Avid Download Page”?

End of support date for the Avid branded Artist Mix is 12/31/2024

https://avid.secure.force.com/pkb/ar...-support-dates

You’ll find the latest release version in your Avid “My Products” page.

You can read more about compatibility here

https://avid.secure.force.com/pkb/ar...-Compatibility
Reply With Quote
  #3  
Old 11-22-2021, 08:50 PM
EddieJones's Avatar
EddieJones EddieJones is online now
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,431
Default Re: EuControl discontinued for Avid Artist Series?

The latest release will work for all Artist Series as usual.
Reply With Quote
  #4  
Old 11-23-2021, 07:36 AM
Neale Neale is offline
Member
 
Join Date: Feb 2005
Location: Canada
Posts: 397
Default Re: EuControl discontinued for Avid Artist Series?

But beware… different Artist Series devices have different end of support dates. Looks like the Artist Mix is the only Artist Series device that is currently supported according to the Avid matrix posted above.

Eddie, can you clarify the difference between “tested and supported” and “will work”? I say this coming from the old 002 family where the 003 was “tested and supported”, and while the 002 series used the same controller (I believe), it was not “tested and supported” although we were told it “would work” and indeed it worked fine for me, many years after the end of it being “supported”, until I sold it on.
Reply With Quote
  #5  
Old 11-23-2021, 01:58 PM
ALSTUDIOS ALSTUDIOS is offline
Member
 
Join Date: Dec 2013
Location: REGENSDORF
Posts: 76
Default Re: EuControl discontinued for Avid Artist Series?

Quote:
Originally Posted by EddieJones View Post
The latest release will work for all Artist Series as usual.
Hi Eddie
Thank you for the statement.
I must admit - I cannot find this message I posted anymore, but it was a very coloured one with exactly this message on it. Maybe a mistaken information

Anyway...I installed the EuControl and it works on my units without problems at the moment.


Cheers
__________________
****************************************
ALSTUDIOS REGENSDORF SWITZERLAND
a.l.recordingstudio.ch@gmail.com
https://sites.google.com/site/alrecordingstudio/
1pc AVID Artist Control and 1pc Euphonix MC Mix
Win10 64Bit, Cubase Pro 11.0.41
****************************************
Reply With Quote
  #6  
Old 11-23-2021, 03:58 PM
EddieJones's Avatar
EddieJones EddieJones is online now
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,431
Default Re: EuControl discontinued for Avid Artist Series?

The End of Support dates generally refer to hardware support/repairs. These are firm cutoffs as we plan stock of spare parts for 5 years etc. Technically speaking this is the end of phone support and bug fixing too. But for EUCON software in particular we do some testing on Artist Series every release and fix minor bugs. Sometimes a feature just works or is easy to port so they get that too. The bulk of our testing does go on the currently sold products though. We will continue this way for as long as possible but due to so many OS changes its getting harder and harder.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Artist Mix Series & EuControl Driver Ha s A Bug! shamanrock Artist Series 1 09-21-2015 10:58 PM
Artist series/EuControl power up sequence? PeterScherr Pro Tools 12 2 04-19-2015 07:05 AM
Artist series, Eucontrol, Support: Sorry, I don't get it. OTARI Artist Series 15 08-09-2013 09:07 AM
Artist series discontinued? soundworx Artist Series 8 03-23-2011 04:06 AM


All times are GMT -7. The time now is 10:46 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com