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#22
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Re: Avid Link credentials issue?
Okay, will do. Thank you.
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#23
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Re: Avid Link credentials issue?
Update: customer care reset my Avid account login, which I was not having issues with. I have followed up with them to clarify that the issue is with Avid Link no longer recognizing my local PC credentials for enabling express/silent install. It's a different set of credentials.
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#24
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Re: Avid Link credentials issue?
Unrecognized local PC credentials bug was resolved after reinstalling Link (AvidLink_22.7.0_win, not AvidLink_22.7.1_win, due to an installation bug).
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#26
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Re: Avid Link credentials issue?
Quote:
However, unfortunately the unrecognized local PC credentials issue appears to have resurfaced since the last time. I had switched Express Install off to prevent the continuous faulty installation attempts of Avid Link from 2022.7 to 2022.7.1 (a bug I've separately reported), and when I tried to switch Express Install back on today to test if the credentials were still working as per request from customer support, they're not. I double-checked my password. Provided an update to customer support, and here too to inform that a simple reinstall unfortunately does not seem to be a permanent solution. |
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