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  #1  
Old 07-05-2013, 11:58 AM
TIMEKEEPER TIMEKEEPER is offline
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Default Where's my PT10/11 downloads??
So I downloaded PT10 which gave me the free upgrade to PT11. I logged into my AVID account and PT10 no longer shows listed. I have the ilok2 and it shows 10/11 registered but how am I supposed to upgrade to 11?
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Old 07-05-2013, 12:06 PM
sunburst79 sunburst79 is offline
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Default Re: Where's my PT10/11 downloads??
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Originally Posted by TIMEKEEPER View Post
So I downloaded PT10 which gave me the free upgrade to PT11. I logged into my AVID account and PT10 no longer shows listed. I have the ilok2 and it shows 10/11 registered but how am I supposed to upgrade to 11?
For whatever reason the download links are way down on the page. Try scrolling downwards. At least that's how mine is.
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  #3  
Old 07-05-2013, 12:35 PM
TIMEKEEPER TIMEKEEPER is offline
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Default Re: Where's my PT10/11 downloads??
Yep, I did scroll down. It shows my pt8 as the last download. I've had the same account with avid since pt7. This does not make any sense. Anyone else experience dissapearing downloads?
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  #4  
Old 07-05-2013, 12:57 PM
Bruce Paine Bruce Paine is offline
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Default Re: Where's my PT10/11 downloads??
Sent you a private message requesting some info to see if I can help.
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  #5  
Old 07-05-2013, 03:13 PM
rcurtis04 rcurtis04 is offline
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Default Re: Where's my PT10/11 downloads??
I have the same problem...my account says that I don't have any purchases on file, but I have the emails that states the purchase of PT10, that I made in the beginning of the year.
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