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#1
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Problem i have 2 avid accounts
I have an old account with products regiistered & an old ilok key that were on an old machine that crashed.
I have a new account with a new Protools 11. How can i have my old plugins registered to my new account, & to my new ilok key, so I will be able to upgrade them ? Thanks to any idea proposed. |
#2
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Re: Problem i have 2 avid accounts
To resolve issues with your Avid account, you can contact Avid Customer Support through the registration case page here:
http://avid.force.com/Support/RegistrationCaseCreation They can also give you advice about your iLok account, but if you have a problem accessing your iLok account, you may be directed to support at www.iLok.com. |
#3
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Re: Problem i have 2 avid accounts
If it's just dealing with licenses on your old Ilok, you can easily transfer them to a newer Ilok using the Ilok license manager. This is completely separate from anything with your Avid account.
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