Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 04-16-2021, 08:04 AM
MCorbin's Avatar
MCorbin MCorbin is offline
Avid
 
Join Date: Jan 2016
Location: New York, NY
Posts: 194
Default Re: Cannot register new S1 and Avid support number for this is a private residence.

I've requested someone pick up your case...
__________________
Mark Corbin
Avid
Sr Principal Product Manager
Professional Audio Systems

For immediate assistance:
Pro Tools & Eucon Surfaces - +1 888-456-3444
Venue Support - +1 978-275-2557

Find out how to create, manage, and edit cases online now HERE
It's fast, easy, and effective!
Reply With Quote
  #12  
Old 04-23-2021, 09:41 PM
edwinh edwinh is offline
Member
 
Join Date: Sep 2004
Location: Boulder CO
Posts: 110
Default Re: Cannot register new S1 and Avid support number for this is a private residence.

Quote:
Originally Posted by MCorbin View Post
That registration page is also getting retired/redirected to https://my.avid.com/products/redemption.

I'll chat with the team about adding some relevant "Helpful Links" links to the redemption page or something similar.
I tried to enter the serial number from the bottom of my unit, but I got a "this is not a valid serial number) response.
__________________
Macbook Pro M1 Pro
PT 2022.6
MH ULN-8 x3
Reply With Quote
  #13  
Old 05-10-2021, 03:07 PM
ramonetl ramonetl is offline
Member
 
Join Date: Jan 2011
Location: Seattle
Posts: 302
Default Re: Cannot register new S1 and Avid support number for this is a private residence.

Quote:
Originally Posted by edwinh View Post
I tried to enter the serial number from the bottom of my unit, but I got a "this is not a valid serial number) response.
I finally got mine registered with help from support. Do you have the registration card? I was missing mine from MF but I got past that. The SN wont work. Also if yours was previously registered you will need to request to transfer it. look for the support link from Eddie earlier in the thread. Peter
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Response to avid private email Soliloquay General Discussion 1 05-28-2019 08:08 PM
Hey Avid, your support phone number doesn't work JCBigler Pro Tools 9 1 02-21-2012 03:09 PM
PT9 can't register 002 H/W serial number [email protected] Pro Tools 9 1 12-26-2010 04:43 PM


All times are GMT -7. The time now is 01:21 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com