Pro Control goes offline

[Polyester]

My Pro Control occasionally goes off-line. tapping fingers, freeze. It seems to happen most often when recording a full band, i.e. 16 tracks in record, but sometimes simply overdubbing a vocal seems to be impossible. We started avoiding quick punch, that seemed to help a little bit, but not really.

[agus]

sounds like a scsii problem to me..
if it was just a matter of the PC going offline I would check the ethernet connection, but that locking up sounds more SCSII. Good luck

[DigiTechSupt]

Polyester:
Some info please: What computer and Pro Tools
system are you on? What SCSI host card and
how many drives? Memory allocation? Mac OS ?
If you take Pro Control offline and record
do you have any "tapping fingers" or related
freeze on the system? Has Pro Control and Pro Tools ever worked on your system or is the
problem recent? Are you using the ether net
crossover cable (Red Label)supplied with Pro Control( For use with a Pro Control Main unit
and no HUB only ) ?
Mj

[CHRIS AIKEN]

I would check that it's not just your computer feezing because of another reason,when I was having problems my computer it would freeze and Procontrol would go offline but it wasn't caused by the Procontrol.I've never had a communication problem with Procontrol.List your setup.

[Polyester]

<BLOCKQUOTE><font size="1" face="Arial,Helvetica,sans-serif">quote:<HR>Originally posted by TechSupt:
Polyester:
Some info please: ....
please see below (you asked for it )

If you take Pro Control offline and record
do you have any "tapping fingers" or related
freeze on the system?
Polyester: no, actually tried it a few times

Has Pro Control and Pro Tools ever worked on your system or is the
problem recent?
Polyester: it worke fine most of the times. sometimes (Murphy's law says: when a few musicians wait to be recorded) it doesn't work

Are you using the ether net
crossover cable (Red Label)supplied with Pro Control( For use with a Pro Control Main unit
and no HUB only ) ?
Pro Control is set up properly (I forgot...but it's NOT the wrong one...)


Hardware:

- 64 channel Pro Control
- Mac 9600/350Mhz 192 MB RAM / 2940UW / Miro DC30 / bit 3 13-slot chassis / „Focus Networks EtherLANMiniHub8" Ethernet Hub
- Slot order inside Mac (starting upmost slot):
Exp. Chassis card
Graphics
Graphics
Empty
2940UW
Miro DC-30
- Slot order inside chassis (starting rightmost slot):
Chassis card
Empty
Empty
Empty
MixPlus ->2 Interfaces connected
MixPlus ->1 Interface connected
DSP Farm -> 1 Interface connected
DSP
DSP
DSP
DSP

Software:

PT 4.3.2 - 60000kb RAM allocated
DAE3.4.2 - 71000kb RAM alloced
DSI 3.4.2
Waveshell 2.8.1
MacOS 8.5.1 german

Plugins:

Latest versions of:

McDSP Filterbank / Compressorbank
Wavemechanic Ultra Tools bundle
Auto Tune
Ampfarm
Waves Goldbundle
Soundreplacer (Audiosuite only)
Lexiverb
TC Master X


Configwise we have:
Cdev memory: virtual mem off / vcache 128k (lowest possible setting)
Power domain control 3.0: transfer rates limited to 10.0 Mhz

For every Barracuda drive (4gig/4gig/8gig/8gig/17gig/17gig)(exept the Mac HD) we use HDT 2.5.3

Mj<HR></BLOCKQUOTE>

[Jules]

64 channels? I thought 34 was the maximum for hardware faders...!.
Jules

[Polyester]

<BLOCKQUOTE><font size="1" face="Arial,Helvetica,sans-serif">quote:<HR>Originally posted by Jules:
64 channels? I thought 34 was the maximum for hardware faders...!.
Jules<HR></BLOCKQUOTE>
oops....you're right...
it's actually only 32 channels (wishful thinking on my part ...sorry)

[DigiTechSupt]

Polyester
Wow what a setup! Well first you should
update your FWB HDT to 3.0.2 or later.
Waves is always a "finger tapper" not just to put the blame there but it would be interesting to run some recording with the waves shell pulled. Update your Mac OS to
8.6, It is much more stable. Your Card configuration in the CPU is incorrect.
Should be:
CPU:
S1 Chassis
S2 Second Video ( monitor 2 )
S3 empty
S4 SCSI host
S5 DC-30
S6 Main display ( monitor 1 )
Chassis the same

Also it would be interesting to see
if the DC-30 out of the system made a difference? Might check Micro's website for updates?
Make shure you dont change the minimum memory settings on the DAE or PT apps.
In your sessions, what kind of track count?
Are you allocating among multiple drives?
If so how many in the sessions? are you using round robin?

Mj



[This message has been edited by TechSupt (edited May 12, 2000).]

[Polyester]

Thanks Mj.,

please stand by while I digest the info and try the things you suggested.

Polyester