Artist Mix- Sonoma

[pasanta]

I'm searching through compatibility docs and the forum now to see. I know it's not supported. But my Artist Mix surface worked in Ventura and the previous version of PT. But since upgrading to Sonoma and PT 2024.3.1, I can't make it be recognized. Eucontrol sees it. But PT doesn't. And I do have the EUCON option turned on in the toolbar of PT so it appears there's nothing else to select or adjust. Looking at compatibility docs for legacy surfaces, it fell off before Ventura, but did continue to work for me. So before I go out and buy a new surface, I just wondered if anyone had any success with theirs.

[BScout]

Go to Eucontrol >Applications
Focus on Pro Tools, then flip back to Eucontrol and hit the + next to Last Focused Application (which should say "Pro Tools 24Mac")

You are most likely still have Pro Tools 23Mac but not 24Mac in that Application list so Eucontrol is ignoring the newer version of Pro Tools.

[pasanta]

No. I'm on PT 2024.3.1

I reinstalled the latest Eucon, restarted and everything is working again.

Originally Posted by BScout

Go to Eucontrol >Applications
Focus on Pro Tools, then flip back to Eucontrol and hit the + next to Last Focused Application (which should say "Pro Tools 24Mac")

You are most likely still have Pro Tools 23Mac but not 24Mac in that Application list so Eucontrol is ignoring the newer version of Pro Tools.