Unable to locate Digidesign hardware. Make sure hardware is connected and turned on..

[qillster]

Hi all,

I have tried so much to get my new Mbox Mini and PT 8.0.4 to work with my new laptop. I tried re installing the drivers from the disc, site. I tried http://howtoprotools.wordpress.com/2...esign-hardware. All with no success. The laptop and Mini are brand new. Here are the computer specs:


Model : HP HP Pavilion dv6 Notebook PC
Workgroup : WORKGROUP
Host Name : KB-Laptop
User :

Processor
Model : Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz
Speed : 2.66GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 2 Unit(s)
Type : Mobile, Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 2x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 3MB, ECC, Synchronous, ATC, 12-way, Exclusive, 64 byte line size, 4 threads sharing

Computer
Platform Compliance : Intel Centrino Mobile Technology
Mainboard : HP 144C
BIOS : HP F.13 09/14/2010
Bus(es) : PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.8GB DDR3 SO-DIMM

Chipset
Model : HP Core (Auburndale/Havendale) DRAM Controller
Front Side Bus Speed : 1x 133MHz (133MHz)
Total Memory : 4GB DDR3 SO-DIMM
Shared Memory : 34MB
Channels : 2
Memory Bus Speed : 2x 532MHz (1GHz)

Memory Module(s)
Memory Module : Ramaxel RMT3020EF48E8W1333 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)
Memory Module : Ramaxel RMT3020EF48E8W1333 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)

Video System
Video Adapter : Intel(R) HD Graphics (12 SM4.0 767MHz, 64MB DDR3 2x533MHz 128-bit, Integrated Graphics)

Graphics Processor

Storage Devices
Hitachi HTS545050B9A300 (500.1GB, SATA300, 2.5", 5400rpm, 7MB Cache) : 466GB (C:) (D:)
hp CDDVDW TS-L633N (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 7GB (E:)

Logical Storage Devices
SYSTEM : 199MB (NTFS)
Hard Disk (C:) : 446GB (NTFS) @ Hitachi HTS545050B9A300 (500.1GB, SATA300, 2.5", 5400rpm, 7MB Cache)
RECOVERY (D:) : 20GB (NTFS) @ Hitachi HTS545050B9A300 (500.1GB, SATA300, 2.5", 5400rpm, 7MB Cache)
HP_TOOLS : 99MB (FAT32)
Pro Tools LE (E:) : 7GB (CDFS) @ hp CDDVDW TS-L633N (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : HP HM55 LPC Interface Controller
Audio Device : HP P55/PM55/3400 High Definition Audio
Audio Codec : Integrated Device Tech 7605h
Disk Controller : HP P55/PM55/3400 4 port SATA AHCI Controller
USB Controller 1 : HP P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : HP P55/PM55/3400 USB2 Enhanced Host Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Wireless Adapter 1 : Intel(R) WiFi Link 1000 BGN (802.11g (ERP), AES-CCMP, 144Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 4.7



Please help!!!!! Thanks!

[Park Seward]

Sorry I can't help. I don't do Windows. You may find more help on the Windows forum. This is the Mac forum.

For 8.0.4, you don't need any drivers except for the ones built in to the installer. Are you trying to use the new drivers for PT9?

[qillster]

Whoops, it was late. Will repost in the Windows forum. Thanks!