Pace Register Error 3 PT 8

[a100man]

Hello,

I have a system I've been using with no issues since 6.4, 6.9, 7.0, 7.3. However when I installed PT 8, after rebooted I got the following message
"Pace Resister returned and error. Error #3". Then Protools will not launch and reports a runtime error.

I've tried updating the ilok drivers, and even did a total re-install of windows, but I continue to get this error.

I can post a sandra report if that would be helpful, but what I'd really like to know is what the Pace Register Error #3 means so that I can troubleshoot what's going on. Anyone know?

Thanks,
Greg

[Premo]

Are you on an AMD Processor?
Alot of people have been having that error and not sure what the solution is other than reformat your drive and start fresh with just the OS and PT is the only thing I've seen 2 people get past that error. Or some people were using unsupported chipset/processor combos and some of them have stopped working apparently in PT 8. Digi doesn't test any AMDs anymore btw

Sandra report would probably help everyone help you. They are still trying to collect info on this error.

[a100man]

I do indeed have an AMD Athlon XP processor. Here's the full report:


SiSoftware Sandra

System
Host Name : DIGI002
User : Gregory Dreslinski
Workgroup : WORKGROUP

Processor
Model : AMD Athlon(tm) XP 3000+
Speed : 2.17GHz
Model Number : 3000 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Internal Data Cache : 64kB, Synchronous, Write-Back, 2-way set, 64 byte line size
L2 On-board Cache : 512kB, ECC, Synchronous, Write-Back, 16-way set, 64 byte line size

System
System : eMachines Product Name
Mainboard : First International Computer, Inc. AU31
Bus(es) : ISA AGP PCI USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : No
System BIOS : Phoenix Technologies, LTD TCB427G
Total Memory : 2GB DDR-SDRAM

Chipset 1
Model : Nvidia Corp nForce2 AGP Controller
Front Side Bus Speed : 2x 167MHz (334MHz data rate)
Total Memory : 2GB DDR-SDRAM
Memory Bus Speed : 2x 167MHz (334MHz data rate)

Video System
Desktop Monitors/Panels : 2
Monitor/Panel : Dell D1028L
Monitor/Panel : SyncMaster 793DF/793MB
Adapter : RADEON 7000 / RADEON VE Family (Microsoft Corporation)

Physical Storage Devices
WDC WD1600BB-22FTA0 (ATA) : 149GB (C:) (G:)
ST3300622A (ATA) : 279GB (F:)
eM Bay Reader (USB) : N/A (H:)
eM Bay Reader (USB) : N/A (I:)
eM Bay Reader (USB) : N/A (J:)
eM Bay Reader (USB) : N/A (K:)
_NEC DVD_RW ND-2500A (ATAPI) : N/A (D:)
LITE-ON CD-ROM LTN-487T (ATAPI) : N/A (E:)

Logical Storage Devices
DIGI002 (C:) : 80GB (48GB, 60% Free Space) (NTFS) @ WDC WD1600BB-22FTA0 (ATA)
Audio (F:) : 279GB (154GB, 55% Free Space) (NTFS) @ ST3300622A (ATA)
CD-ROM/DVD (D:) : N/A @ _NEC DVD_RW ND-2500A (ATAPI)
CD-ROM/DVD (E:) : N/A @ LITE-ON CD-ROM LTN-487T (ATAPI)
Removable Drive (H:) : N/A @ eM Bay Reader (USB)
Removable Drive (I:) : N/A @ eM Bay Reader (USB)
Removable Drive (J:) : N/A @ eM Bay Reader (USB)
Removable Drive (K:) : N/A @ eM Bay Reader (USB)
PTREF (G:) : 69GB (69GB, 100% Free Space) (NTFS) @ WDC WD1600BB-22FTA0 (ATA)

Peripherals
Serial/Parallel Port(s) : 3 COM / 1 LPT
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Mass Storage Device
USB Controller/Hub : Generic USB Hub
USB Controller/Hub : USB Mass Storage Device
FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Bluetooth Device : Microsoft Bluetooth Enumerator
Bluetooth Device : Microsoft Wireless Transceiver for Bluetooth 2.0
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Keyboard : HID Keyboard Device
Keyboard : Microsoft Keyboard Elite for Bluetooth (IntelliType Pro)
Mouse : Microsoft USB IntelliMouse Optical (IntelliPoint)
Mouse : HID-compliant mouse
Mouse : Microsoft IntelliMouse Explorer for Bluetooth (IntelliPoint)
Human Interface : Bluetooth HID Device
Human Interface : Bluetooth HID Device
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant device
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant consumer control device
Human Interface : Microsoft USB IntelliMouse Optical
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device

MultiMedia Device(s)
Device : NVIDIA(R) nForce(TM) Audio Codec Interface
Device : NVIDIA(R) nForce(TM) MCP Audio Processing Unit (Dolby(R) Digital)

Communication Device(s)
Device : Standard Modem over Bluetooth link
Device : PCI SoftV92 Data Fax Modem with SmartCP

Network Printers
Model : \\BIOSTAR\Samsung ML-1740 Series

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP (2002) Home 5.01.2600 (Service Pack 2)
Platform Compliance : Win32 x86

Network Services
Adapter : NVIDIA nForce MCP Networking Controller

[Your2Eyeballs]

Hello,
did you downloaded the application, or upgraded via DVD?
Take a look into this thread: http://duc.digidesign.com/showthread.php?t=234832
For me the DVD- installer solved all the problems.
Cheers

[a100man]

Yes I downloaded my copy of PT. I will look into acquiring a DVD unless someone says it didn't work for them...

[sunburst79]

I have a Athlon64 3200+ machine with a VIA chipset I will check this on.

[AndyJCP]

This is probably related to the Athlon XP processors.

See this thread:
http://duc.digidesign.com/showthread.php?t=234575

[Your2Eyeballs]

Well, I´m on an Intel Pentium M, but as I said it: the errors were gone as I used the InstallerDVD.

[a100man]

Digi, any progress on this?

[DigiTechSupt]

We're still working on it..!