Pro Tools First PXF PlugIn Error Message

[Coryo]

Hello,



For the last couple of weeks I haven't been able to access any of my projects on Pro Tools First. I receive this message: "Could not create a new document because PXF PlugIn is not installed"(see attached image). I have tried the following remedies with no success:

- Uninstalled and reinstalled the newest version of the program

- Changed around setup settings

- Moved PlugIn files into a different folder, and then back

- Looked up PXF PlugIn(haven't found anything to download)

- Looked into third party plugins as an issue(I do not have any third party pluging to my knowledge).



Anyone have any suggestions? I've been paying for the cloud service for a while now, so being unable to access my projects is pretty frustrating.