Avid Pro Audio Community
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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
05-29-2021, 05:43 PM
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Payment processing failed, try again
I keep getting this message: "Payment processing failed, try again" when trying to check out for my monthly subscription for Pro Tools. Tried several times, Tried with several cards with money available on all of them, even tried thru Paypal, called my bank, no issues on their side, tried it on 2 different web browsers + on my phone.
It seems like the "Payment processing failed, try again" message shows up immediately after I click on check out almost like the website doesn't even bother trying to do the transaction. Anyone familiar with this kinda problem? 
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#2
09-03-2021, 05:21 AM
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Re: Payment processing failed, try again
I have the same problem. Anyone know what to do???
Very frustrating...
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#3
09-03-2021, 10:08 AM
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Re: Payment processing failed, try again
Sorry for the trouble. Please Create A Case (or Chat Now if available) to provide your account and billing info to Avid CS.
www.avid.com/learn-and-support/contact-audio-and-music-support
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