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#1
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AIR dont offer upgrades
Since AIR added a 0.0.2 on their 2 range of plugins they dont offer upgrades from original versions. If you own Transfuser 1/strike 1 etc you have to pay the full price to upgrade.
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Intel 6 Core i7-4930K CPU @ 3.40GHz 32GB DIMM DDR3 G.Skill Samsung SSD 840 EVO WD Black SATA 7200 ASUS SABERTOOTH X79 Windows 7 Ultimate 64 Mbox3 Pro Firewire 400 ProTools 10.3.8 ProTools 11.3.1 https://soundcloud.com/matthewcrowe |
#2
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Re: AIR dont offer upgrades
Really? I would call that bad customer service. Contact them directly and maybe they'll make you a deal...
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Janne What we do in life, echoes in eternity. |
#3
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Re: AIR dont offer upgrades
Hmm... I couldn't find a way to upgrade either.
Money has been tight with all the plugins that I needed to update since PT11 switched to AAX, and I was just getting ready to upgrade from Strike 1.5 to the full AIR pack using my promo code they sent me months ago.... I plugged in the promo code today, and it says its not valid. Guess I'll skip the AIR update and move to something else. I will email them though and see why they don't want the money from us stragglers who were spending our money updating other plugins first.
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#4
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Re: AIR dont offer upgrades
I used my promo recently and its from way back when they were first issued.
A single PTIEP instrument to full AEIP v2.02 it was $149 So i,m surprised that holders of version 1.5 cannot use their code. It is a very chaotic system, so its worth shooting them an e-mail. They are responsive….eventually. I say..they: sometimes it feels like there is just one person dealing with it all. |
#5
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Re: AIR dont offer upgrades
I agree, its not great customer service. But then again their plugins are much cheaper than others. I remember a while back (before the 0.0.2) to upgrade a plugin from 1 to 2 was $50 (now $150) and to upgrade to AIEP 1 to 2 was $150. Unless I was hallucinating.
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So now BreakTweaker is suddenly an option that wouldn't have been otherwise. https://www.izotope.com/en/products/.../breaktweaker/ $250 or 300 with expanded content. Its a bit more than transfuser. Gonna try it out next week. From what I can tell its strength is transitions and glitchy manipulation type stuff.
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Intel 6 Core i7-4930K CPU @ 3.40GHz 32GB DIMM DDR3 G.Skill Samsung SSD 840 EVO WD Black SATA 7200 ASUS SABERTOOTH X79 Windows 7 Ultimate 64 Mbox3 Pro Firewire 400 ProTools 10.3.8 ProTools 11.3.1 https://soundcloud.com/matthewcrowe |
#6
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Re: AIR dont offer upgrades
I have to give big props to AIR.
After contacting them by email, they gave me a promo code so I could upgrade my Strike 1.5 to the full Expansion Pack. This download process is not very user friendly, but other than that, thanks to AIR. I've been waiting a long time to get these, can't wait to use them in a session.
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#7
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Re: AIR dont offer upgrades
^^ Good news Benoni
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#8
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Re: AIR dont offer upgrades
Good news indeed. I was going to let my Strike asset wither away in RTAS land after I saw they no longer had the option to upgrade on their site.
But instead I now have the full AIR Expansion Pack, well, I will have it after it finishes downloading sometime tomorrow It's about 60GB to d/l So again, big thanks to AIR. I simply provided the details from my previous purchases and they came through in a big way. It's definitely worth the time to email them if you have the same problem I did. Big thanks to AIR!
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#9
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Re: AIR dont offer upgrades
I read today that "LOOM" has a bug where it does not save customized settings properly. May need to look into that
Can anyone confirm this? I cant check it for now. |
#10
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Re: AIR dont offer upgrades
I upgraded to 2.0. They gave me an 2.02 upgrade promo code and their website wanted to charge me $129 for what their email said was a $29 upgrade. After the AAX fiasco, you'd think they would fix their website and make upgrading easier. Hopefully, the email I sent will fix it. Otherwise Air, ...I'm out!
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Mac Pro 5.1 12Core 48GB RAM, 4 Internal Drives Mackie Onyx 1640i, PTLE 12.7 w/MPTK2, OSX Yosemite. MacBookPro 13" 2.26GHz 8GB RAM, OSX El Capitan w/MOTU Ultralite Mk3. |
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