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  #1  
Old 06-27-2024, 03:46 PM
Goombot Goombot is offline
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Default Error -22003

Since updating to 2024.6 my protools has been somewhat sluggish. I've gotten this -22003 error and I can't seem to figure out what is causing the sluggishness. I'm on the latest OS 14.5. Also, when I try to switch the meter output at the top of the edit window ProTools crashes. I opened up an older session and it worked fine with no issues so it's hard to figure out why this is happening.
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  #2  
Old 06-27-2024, 04:01 PM
Goombot Goombot is offline
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Default Re: Error -22003

So I did get the output meter path working but only when I switched from the Internal renderer to the external renderer so I'm not sure why that is happening.
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  #3  
Old 06-28-2024, 08:47 AM
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cvicente22 cvicente22 is offline
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Default Re: Error -22003

Hi Goombot,

I created case 04826523 and submitted it to tech support team for further investigation.
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  #4  
Old 06-28-2024, 10:50 AM
Goombot Goombot is offline
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Default Re: Error -22003

So it seems like it's down to the IO. Everything in my IO works fine. It's a very large and complex IO but it all works when I delete most of my beds. I can add about half of them when I try to add one more and I select the output meter PT crashes. So it's something with the IO.
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  #5  
Old 06-28-2024, 11:55 AM
Goombot Goombot is offline
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Default Re: Error -22003

So I moved back to the previous version of ProTools and I'm still having the same issue. I'm wondering now if it could be something with my Sync X firmware update or HDX driver updates. Really frustrating.
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  #6  
Old 06-28-2024, 12:37 PM
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Default Re: Error -22003

Hi Goombot,

I check your case 04826523 and I saw our technician replied. Can you check if the troubleshooting steps will work?
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  #7  
Old 06-28-2024, 12:46 PM
Goombot Goombot is offline
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Default Re: Error -22003

I'm looking at the case now. I will respond there. thank you.
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  #8  
Old 07-03-2024, 11:28 AM
Goombot Goombot is offline
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Default Re: Error -22003

I've supplied a ton of information for this case with no response. Can someone please get back to me about this? thank you.
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  #9  
Old 07-05-2024, 05:42 AM
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Default Re: Error -22003

I made a follow up as well on your case. We apologize about the inconvenience.
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  #10  
Old 07-05-2024, 07:46 AM
Goombot Goombot is offline
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Default Re: Error -22003

Am I missing something because I don't see any follow up in the case.
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